EDUNET ICT Salary
68A ABACUS HOUSE 68A NORTH STREET ROMFORD RM1 1DA ENGLAND
TIN: 12876881
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Earnings on positions in EDUNET ICT
EDUNET ICT is looking for employees for positions:
it support technician
Working hours
- full-time
Language
- english
Education
- GCSE or equivalent
Requirements
- undertaken qualifications/training relevant to the post
- experience and/or training in the management of Windows Server and desktop operating systems
- experience working in an educational environment
- experience working and communicating with customers in a professional manner
- experience working with ICT Helpdesk software
- excellent verbal and written communication skills
- experience working with and assisting non-technical end users
- have a strong passion for ICT
Contract type
- to act as a first line of communication with school staff via telephone and email to collect information to assist in the investigation and resolution of any and all ICT issues
- you will also visit customer sites on a weekly basis to resolve on-site issues and pro-actively maintain hardware, logging any issues on the ICT Helpdesk
- you will be expected to use initiative to investigate and seek to resolve ICT issues, prioritising according to the customer’s SLA and asking for help when required
Responsibility
- identify damaged equipment and report appropriately
- carry out all tasks in compliance with Health & Safety procedures