EDISON HILL Salary

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77 AVERY HILL ROAD LONDON SE9 2BJ ENGLAND
TIN: 05309839
  IT-Services
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EDISON HILL is looking for employees for positions:

3rd line support engineer

  • 3rd line support engineer

Requirements

  • active Directory
  • microsoft Exchange
  • windows Server
  • 3rd Line Support
  • project Work
  • administration experience alone is not in-depth enough for this role

Responsibility

  • develop strong relationships and trust with your nominated accounts through honest guidance and thinking in their best interests
  • provide a professional and consultative approach to dealing with customers
  • keep their networks running smoothly with upgrades as & when required
  • reasonable flexibility as we a problem fixing business and need to look after our customers
  • support the admin teams
  • be the ultimate "go-to" guy for problems on your customer set
  • assist members of the sales team when bidding for new clients or planning for project work
  • proactively identify issues + opportunities and escalate/feedback concerns where necessary