EDGE IT CONSULTING Salary
SUITE 9 DEVONSHIRE BUSINESS CENTRE WORKS ROAD LETCHWORTH GARDEN CITY SG6 1GJ ENGLAND
TIN: 07940927
EDGE IT CONSULTING Premium profile inactive Premium profile inactive
Earnings on positions in EDGE IT CONSULTING
EDGE IT CONSULTING is looking for employees for positions:
it support technician
Working hours
- full-time
- full-time | Permanent
Responsibility
- resolution of all ranges of incoming Incidents, Service Requests and Changes
- management of personal ticket queue, ensuring tickets are closed within agreed timescales
- support internal processes and provide cover to other teams when required
- comply with all necessary working practices relating to customer sites
- accurately record and maintain all customer queries and works carried out within our ticketing system
- escalate issues in line with Edge IT processes
- liaise internally to assist in the building of knowledge and skills pertinent to our customers and become a technical lead for a selection of them, taking a proactive approach to ensure problems are avoided and the long-term development of the customer IT systems are considered
- able to work autonomously with minimal supervision
Education
- GCSE or equivalent
Requirements
- powershell Scripting
- ubiquiti UniFi solutions
- any MCITP qualifications
- cisco and Meraki Wireless solutions
- apple Mac OSX
- power BI, Power Automate
- dynamics NAV / Dynamics 365
- technical Desktop Support : 3 years