the role will have periods of pressure, but you will be surrounded by great people
to create animations that are requested by our Senior Leadership Team, Teaching and Learning team and Marketing team
animations will need to engaging and content specific as we work to the National Curriculum
liaising with the creative Media Team to make sure tasks are completed in a timely manner and meeting deadlines
adapting the style of animations to the specific subject
creating animations for our lessons that both look and feel incredible
we are looking for new talent to join our Creative Media Team who will work closely with our Marketing team and Teaching and Learning team to ensure that our online lessons are innovative, engaging and reach far beyond industry standards and our marketing material is eye catching, interesting and productive
create high-quality animations that align with the visual style and of our platform
customer service manager
Working hours
full-time
Language
english
Salary
salary
Responsibility
your main duties are detailed below
meet renewal and upsell targets set out by the finance team on a monthly, quarterly and annual basis
ensure that the safeguarding commitment of EDClass is embedded throughout the team
ensure effective running of the team
we are looking for a Customer Service Manager to oversee our busy customer services team based in our offices in Dinnington, Sheffield
contribute to the training and development of the team to improve staff efficiency
the right candidate will be responsible for managing our School Account Managers and working with our Head of Teaching and Learning to ensure a seamless service between EDClass and our partner schools
as Customer Service Manager, you will have overall responsibility for the development and performance for each School Account Manager and the customer services team as a whole
Requirements
have a strong understanding of safeguarding and child protection
have at least 5 years’ experience of managing a team in a busy office environment
managing a Team: 5 years
have the ability to communicate with all levels within the business and customers within different levels of grades
competent in Microsoft
hold strong organisational and analytical skills
have a thorough approach to customer service and team management
have a proven track record of leading a successful team
customer service
Working hours
full-time
Benefits
mutual
Language
english
Salary
salary
Requirements
safeguarding knowledge and understanding – Essential
confident in using ICT for a range of purposes – Essential
customer Service Level 2 NVQ or similar - Desirable
good time management skills
showing tolerance of and respect for the rights of others
flexible approach to working
ability to use own initiative
good data analytical skills
Responsibility
participate in office meetings and take minutes when required
cover EDClass support when required
support with testing for the Development Team/other businesses
provide support to other businesses
carry out any other duties commensurate to the needs of the business, or as requested by your designated Line Manager or Senior Leadership Team
managing schools accounts and maintain contact and relationships with schools and academies
maintain, track and update customer service spreadsheet
chase payments from schools when requested by Finance Team
sales support administrator
Working hours
full-time
Language
english
Salary
salary
Requirements
sales: 1 year
Responsibility
organising postal campaigns
business development manager
Working hours
full-time | Permanent
Benefits
mutual
Language
english
Salary
salary
Requirements
safeguarding knowledge and understanding – Essential
confident in using ICT for a range of purposes – Essential
customer Service Level 2 NVQ or similar - Desirable
good time management skills
showing tolerance of and respect for the rights of others
flexible approach to working
ability to use own initiative
good data analytical skills
Responsibility
cover EDClass support when required
chase payments from schools when requested by Finance Team
carry out any other duties commensurate to the needs of the business, or as requested by your designated Line Manager or Senior Leadership Team
support with testing for the Development Team/other businesses
set up new orders
managing schools accounts and maintain contact and relationships with schools and academies
maintain, track and update customer service spreadsheet
participate in office meetings and take minutes when required
senior developer
Working hours
full-time
Salary
salary
Requirements
PHP, specifically with a framework such as Symfony2 or Laravel
mySQL
javascript / jQuery
knowledge of command line
git / Version Control
planner
Language
english
Education
EDClass is more than just a workplace; it’s a community of passionate educators, and innovators dedicated to transforming the educational landscape
we’re looking for talented individuals who share our commitment to providing high-quality online learning experiences for students of all ages and backgrounds
Responsibility
selecting and confirming the best available and affordable locations to hold face to face events and conferences
organising high-profile events and conferences based around education
assist with all internal and external enquiries for conferences & events
we are looking to recruit a Marketer to join our Marketing and Media Team who will work closely with our Sales and Retentions team, Customer Service Team and Teaching and Learning team to market our brand and business across the UK
event management on the day
you will have a primary focus on planning and executing events and conferences over the UK to increase awareness of best practise, current legislation and speciality training for Alternative Provision while marketing the brand and product at all times
organising forums, webinars and podcasts
when not planning events and conferences you will take an active part in other marketing activities such as social media, website updates, content creation and visiting events
Requirements
eligible for an enhanced DBS check
flexible and willing to adapt to a fast-paced working environment
results-oriented
solid work ethic
solid computer and analytical skills
outstanding written and verbal communication skills
ability to work well using own initiative but also as part of a team
excellent time management and prioritisation skills