ECO MECHANICAL SERVICES in Newbury Salary

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195 GREENHAM BUSINESS PARK NEWBURY RG19 6HW
TIN: 03493011
  Construction & renovation
Rating of the company

ECO MECHANICAL SERVICES
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ECO MECHANICAL SERVICES is looking for employees for positions:

helpdesk administrator

  • helpdesk administrator

Working hours

  • full-time

Responsibility

  • ecomec specialise in the design, installation, and service of all types of Heating, Ventilation and Air Conditioning systems
  • we are a growing business and therefore we are seeking a Helpdesk Administrator / Co-Ordinator, to join our busy Customer Services Team

Salary

  • salary

Education

  • A-Level or equivalent

Requirements

  • excellent Customer Service & communication skills
  • experience of working on a Helpdesk in an FM / Facilities environment
  • ability to prioritise & multi task whilst working under pressure
  • logging customer calls & job requests via telephone & portal
  • flexible Team player approach with a "can do" attitude at all times
  • ensure jobs are logged accurately & escalated in a timely manner to achieve SLA's
  • proficient with MS Office & experience with simPRO would be advantageous although full training is given
  • ability to prioritise multi task whilst working under pressure