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ECI is looking for employees for positions:
service delivery manager
service delivery manager
Working hours
full-time
Responsibility
ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe
more than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI
from its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses
at ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world
develops and maintains a user support organization by creating efficient processes for handling user support requests and tracking support activities and resolutions
promotes appropriate resources to aid in issue resolution i.e., Internet, knowledge bases, technical blogs
provides weekly metric reports and ad hoc reports to senior management
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