DRIVE FUZE in Leigh-on-Sea Salary

DRIVE FUZE
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DRIVE FUZE is looking for employees for positions:

customer account manager

Working hours

  • full-time | Permanent

Language

  • english

Salary

  • salary

Responsibility

  • supporting all prospective customers with any initial queries or questions they may have about our products
  • assisting all prospective customers with the onboarding process
  • communicate with all prospective customers through their preferred channel
  • liaise with different departments to arrange delivery and contract requirements
  • periodically send emails to all prospective customers
  • responsible for set group of customers throughout the life of their subscription
  • manage all Maintenance and Insurance enquiries, liaising directly with third party suppliers on behalf of the customer
  • make contact for all fines/ convictions received for your group of customers

Requirements

  • proven experience of Customer Services within a fleet, customer centric environment
  • experience of dealing with customers in relation to vehicle contracts and/or agreements
  • experience working within a fast- paced environment
  • strong team player
  • basic customer service soft skills
  • ability to use a PC and pick up the use of systems quickly
  • customer service: 1 year