DR PREEMA LONDON Salary
East Dereham
TIN: 08208953
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Earnings on positions in DR PREEMA LONDON
DR PREEMA LONDON is looking for employees for positions:
receptionist
Working hours
- full-time | Permanent
Responsibility
- welcoming and checking in patients and working closely with the other Receptionists to maintain a clean and tidy reception area
- diary management for our team of practitioners, scheduling appointments to optimise treatment times and maximise our potential for revenue generation
- coordinating phone and email enquiries, focussing on high standards of customer care and increasing conversion rates from enquiries to bookings
- building relationships with our patients and providing ongoing aftercare to encourage high patient satisfaction and retention rates
- proactively identifying patient pain points and resolving issues before they escalate. Where necessary, handling patient feedback and complaints
- accurately processing and recording payments on Clinic Software
- working closely with the Clinic Manager and the other Receptionists to maintain accurate stock control
- cultivating positive patient reviews and promoting our patient referral scheme
Requirements
- reception: 2 years
- reception: 1 year