DR. MARTENS PLC is looking for employees for positions:
facilities manager
Trade
management
Management
Language
french
german
Requirements
you will be an active member of the BIFM and be up to date with advances in Facilities Management
this is a great opportunity for a highly organised individual with a background in facilities management and a passion for Dr Martens
it goes without saying that everyone at Dr. Martens is a team player and is passionate about the business and their role within it and aims to delivery this to the best of their ability
Responsibility
focus on keeping facilities management costs to a minimum and challenge where possible
oversee out of hours call outs and be a point of escalation for business-critical call outs
comply with H&S regulations and ensure our sites are safe environments
complete monthly reports showing activity, costs, and concerns
service manager
Trade
IT Operations & Helpdesk
IT Operations & Helpdesk
Responsibility
dr
martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage
as brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career
you will triage, delegate, and monitor incoming support tickets
you’ll will prioritise our ServiceNow tickets to ensure issues are dealt with in line with our SLAs
we are guided by three core values that are at the heart of everything we do: be yourself, act courageously, and show you care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what’s right
Requirements
experience in creating a new service desk function from the ground up
you must have strong knowledge and understanding of service desk metrics & reporting
you must have great people management and leadership skills and a track record of effectively managing and developing teams
having an eye for the details, such as trending analysis & prioritising key systems
you’ll have managed support teams previously and are able to demonstrate initiatives you’ve implemented that have resulted in improved results
you’ll have previous experience in a technical IT role as you’ll be an escalation point for the team, so being able to effectively support & develop their technical skills is key
service manager
Responsibility
dr
martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage
as brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career
we are guided by three core values that are at the heart of everything we do: be yourself, act courageously, and show you care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what’s right
you will triage, delegate, and monitor incoming support tickets
you’ll will prioritise our ServiceNow tickets to ensure issues are dealt with in line with our SLAs
Requirements
experience in creating a new service desk function from the ground up
you must have strong knowledge and understanding of service desk metrics & reporting
you must have great people management and leadership skills and a track record of effectively managing and developing teams
having an eye for the details, such as trending analysis & prioritising key systems
you’ll have managed support teams previously and are able to demonstrate initiatives you’ve implemented that have resulted in improved results
you’ll have previous experience in a technical IT role as you’ll be an escalation point for the team, so being able to effectively support & develop their technical skills is key
development manager
Responsibility
dr
martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage
they make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what’s right
defining and delivering an approach to leadership and management development
taking ownership for OpenBlend, our global platform that supports quality conversations about wellbeing, motivation, performance and development
as brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career
building and maintaining relationships with external providers who are aligned with Dr, Martens and demonstrate a healthy return on investment
identifying key learning needs across the business and designing and delivering development experiences to address them
hr business partner
Responsibility
dr
martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage
they make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what’s right
as brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career
we are guided by three core values that are at the heart of everything we do: be yourself, act courageously, and show you care
you will support business and HR projects and initiatives
digital designer
Responsibility
dr
martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage
transforming initial page/site maps to wireframes, and then executing into a final design
developing innovative ways to bring brand storytelling to life on our digital channels
continually driving forward our product marketing activity through creative execution for an inspiring 360 consumer experience
as brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career
working closely with our regional teams to ensure consistency in designs and content across all drmartens.com sites globally
designing and producing digital designs and templates for our .com websites, responsive emails, homepage and landing/splash pages, and digital ad designs for third party sites
project manager
Responsibility
dr
martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage
efficiently managing the Strategy Director’s calendar, ensuring optimal use of their time
taking ownership of planning, scheduling, and coordinating cross-functional meetings led by the strategy team
preparing meeting agendas; ensuring all logistical arrangements are in place. Distributing agendas and relevant materials in advance to participants
planning and executing off-site meetings and workshops for the strategy team
as brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career
coordinating travel, accommodations, and logistics to ensure successful off-site events
key account manager
Responsibility
dr
martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage
providing best-in-class, 360-degree account management to strategic accounts
supporting the Sales Manager on the 1 and 3 yearly Action/Strategic plans, aligning with both Pan EU and EMEA strategies
drive the seasonal business planning process in partnership with all internal stakeholders
as brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career
delivering seasonal and annual sales targets in a responsible and managed way
understanding the role of direct-to-consumer channels and how wholesale interconnects across the business
deputy store manager
Responsibility
excitingly, we are looking for a passionate, experienced Deputy Store Manager for our brand new London Carnaby Street location
excitingly, we are looking for a passionate, experienced Deputy Store Manager for our brand new London Oxford Circus location
assisting the Retail Store Manager with maintaining a safe and secure working environment
assisting the Retail Store Manager with the day to day retail operations in store e.g. key holding, staffing, VM, stock/delivery, admin, banking, housekeeping
product manager
Responsibility
dr
martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage
supporting the Senior Category Manager in delivering the strategic framework for collaborations
translating collaboration partners’ ideas and needs into actionable outputs that can be communicated to the internal Design and Development teams
being a key stakeholder between the Dr Martens brand and collaboration partners, forging business relationships for the future
managing the product creation process & calendar of footwear collaborations from brief to final product sign-off from the partner
as brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career
the set up and management of the PLM system and accurate input of all product information
Requirements
the ability to present confidently to large groups publicly