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DOMUS STAY is looking for employees for positions:
property manager
property manager
Working hours
full-time | Permanent
Responsibility
regular reporting back to Homeowners and the business on the market, enquiry levels, rate, occupancy, guest feedback and compliance renewals
respecting the privacy and security of the Homeowner and their data at all times
preparing Homeowner paperwork for signature, and approval prior to marketing, as well as prior to any stays
processing ID reference checks, and all Homeowner AML
coordinate all compliance, ensuring all standards are met prior to a property being market available for a guest stay
working closely with nominated contractors to fulfil compliance and maintenance
collating property and market production reports
accurate upkeep of property information in Orbital One, in line with entry standards; supporting the marketing team with property collateral, posting online
Requirements
strong customer service experience ; ideally to include complaint handling skills
computer-literate; confident with using multiple systems
responding to and following up on Homeowner appraisal enquiries, either by email or over the telephone
sales experience an advantage
driving license an advantage
customer service: 2 years
property management: 2 years
preparing accurate appraisals, with the Head of Property, ensuring that all aspects of the Homeowner onboarding process is adhered to and standards met
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