DOMUS STAY  Salary

3 DUKES GATE CHISWICK LONDON W4 5DX ENGLAND
TIN: 12295160

DOMUS STAY
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DOMUS STAY is looking for employees for positions:

property manager

Working hours

  • full-time | Permanent

Responsibility

  • regular reporting back to Homeowners and the business on the market, enquiry levels, rate, occupancy, guest feedback and compliance renewals
  • respecting the privacy and security of the Homeowner and their data at all times
  • preparing Homeowner paperwork for signature, and approval prior to marketing, as well as prior to any stays
  • processing ID reference checks, and all Homeowner AML
  • coordinate all compliance, ensuring all standards are met prior to a property being market available for a guest stay
  • working closely with nominated contractors to fulfil compliance and maintenance
  • collating property and market production reports
  • accurate upkeep of property information in Orbital One, in line with entry standards; supporting the marketing team with property collateral, posting online

Requirements

  • strong customer service experience ; ideally to include complaint handling skills
  • computer-literate; confident with using multiple systems
  • responding to and following up on Homeowner appraisal enquiries, either by email or over the telephone
  • sales experience an advantage
  • driving license an advantage
  • customer service: 2 years
  • property management: 2 years
  • preparing accurate appraisals, with the Head of Property, ensuring that all aspects of the Homeowner onboarding process is adhered to and standards met