DIVERSE TRAVEL  Salary

OYSTER HILL FORGE CLAY LANE HEADLEY EPSOM KT18 6JX UNITED KINGDOM

DIVERSE TRAVEL
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DIVERSE TRAVEL is looking for employees for positions:

travel consultant

Working hours

  • full-time | Permanent

Language

  • english
  • german

Education

  • bachelor's
  • you will be the primary contact for your customers, providing outstanding customer service and managing every aspect of their trip
  • strong organisational and communication skills are essential
  • we are a provider of educational and cultural tours for schools and colleges and we're looking for people to join our multilingual office environment
  • we are a provider of educational and cultural tours for schools and colleges and we're looking for around four people to join us
  • you will develop and organise travel packages from a range of suppliers to create cultural and educational tours to the UK, Europe, and beyond, for a customer base of schools and other educational establishments

Responsibility

  • following-up customer interest and marketing initiatives
  • providing advice about organising tours and travel to different destinations
  • developing travel itineraries and ensuring that all the needs of the customers are met
  • liaising with suppliers to make arrangements for transport, accommodation, and activities
  • dealing with payments and general administration tasks
  • dealing with unforeseen issues and involvement in the out-of-hours response rota
  • building lasting relationships with customers, evaluating their trips, gathering feedback and ensuring they book again

Requirements

  • proactive and hard-working
  • attention to detail
  • excellent written English
  • highly organised and responsible personality
  • excellent communication skills, good telephone manner
  • good IT skills
  • enthusiasm, Confidence, and Flexibility
  • the ability to cope under pressure