team manager
4 the last 153 days, recently 2023-06-22
Responsibility
- environmental Crime in the Community is something that we must all work together on to reduce
- officers are given designated powers and will conduct foot patrol across the Borough
- the type of person we are looking for
Show more +11 - you care about the community
- you consistently act with integrity
- you enjoy working as part of a team
- the Environmental Enforcement Team is a dedicated resource utilised by the Council to undertake a range of different activities within the local community to address this problem
- we are looking for an outstanding Team Manager to oversee and lead our Environmental Crime Team working in partnership with Dacorum Council
- you possess basic IT skills
- district Enforcement work in close partnership with many Local Authorities across the UK and are now looking for outstanding individuals to work as part of our growing team of Environmental Enforcement Officers
- environmental Enforcement Officers are given designated powers whilst they carry out foot patrols across a geographical area, When witnessing offences such as Littering or Dog Fouling, are required to issue a Fixed Penalty Notice to the offender
- in the case of witnessing an offence, such as littering or dog fouling, you will be required to issue a Fixed Penalty Notice to the offender, whilst offering advice and providing information which will hopefully result in long-term behavioural changes amongst individuals
- you are highly self-motivated
- you hold a full UK Driving Licence
Requirements
- have experience in a customer service role, and experience of dealing with difficult situations and customers
- be able to respond and deliver a service within a diverse community
- have excellent communication skills, both written and spoken, with the ability to explain and respond to complaints in writing
Show more +8 - have an understanding about client/contractor relationships and be able to communicate openly with Lead officers about the service
- be confident in your abilities to line manage a team, be approachable and assertive with decision making
- understand key performance indicator frameworks and experience of team performance around KPI's
- statement Taking: 1 year
- investigations: 1 year
- have proficient IT skills, to be able to produce information in a range of formats
- be able to deal with offenders, often in demanding and/or sometimes hostile circumstances in a calm and assertive manner and communicate effectively to ensure that the offender understands the situation
- be willing to provide support and carry out foot patrol as required
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