DIRECT SYSTEMS

Responsibility

• provide technical support and troubleshooting for computer systems, software, and hardware issues
• install, configure, and maintain computer systems and networks on Client's premises
• set up and maintain user accounts and permissions
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• monitor system performance and ensure security measures are in place
• collaborate with team members to identify and resolve IT-related problems
• document technical processes and procedures

Requirements

• be able to demonstrate practical skills for Hardware, Cabling, Electrical repairs
• strong knowledge of computer networking principles and protocols
• excellent communication skills, both written and verbal
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• familiarity with LAN/WAN configurations and troubleshooting
• ability to provide technical support for desktops, laptops, printers, and other peripherals
• knowledge of Mac OS is a plus
• strong customer service skills and ability to work well with end-users

Trade

• customer Service
• Customer Service

Earnings for position it technician