DIRECT LAW ACCIDENT MANAGEMENT COMPANY  Salary

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2 ARTHOG DRIVE HALE ALTRINCHAM WA15 0NB ENGLAND
TIN: 02855007
 Consulting services
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DIRECT LAW ACCIDENT MANAGEMENT COMPANY
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DIRECT LAW ACCIDENT MANAGEMENT COMPANY is looking for employees for positions:

customer advisor

  • customer advisor

Working hours

  • permanent

Responsibility

  • manage the hire process including quality checking claims to ensure no delays have occurred
  • accurately assess claim status and documentation on receipt of assigned claims
  • correctly validate claim type
  • verify all relevant and correct documentation is received to correct standard and recorded on the claim
  • effectively monitor the timely processing of assigned motor claims to deliver agreed targets
  • liaise with external partners including Third Party Insurers, Policyholder Insurers, Solicitors, Referrers and Repairers
  • maintaining effective contact with the customer keeping them updated and dealing with any issues
  • personal Specification for the Customer Support Advisor