field service engineer
Responsibility
- provide a professional and prompt service to all Desoutter customers
- conduct all activities in accordance with Health and Safety regulations, work and promote a safe working culture for yourself and others
- deliver efficient, quality and proactive service via Desoutter preventative maintenance contracts
Show more +16 - work throughout the UK & Ireland
- on a 1-week rotational basis, provide remote support to customers via support portal
- visit customers to investigate and repair tooling and equipment on a planned and emergency call out basis
- represent the company in a professional way
- effectively diagnose, mechanical and electrical faults on customer equipment
- installation, diagnosis and resolving issues with high level software and communication systems
- installation & commissioning of new equipment & projects
- main focus will be working with the Desoutter process control and data analytics softwares, and also electric tooling ranges with associated Accessories
- carry out customer training as required
- promote and Support Desoutter 4.0 and our mission to enable our customers to accelerate their transformation by delivering excellent service and boosting their uptime, productivity and efficiency
- identify the parts and costs required to prepare customer quotations
- apply good standards of engineering practice at all times
- maintain Service Tooling and calibration equipment ensuring they remain in good condition
- attend training to develop relevant knowledge and skills
- promote, develop and maintain a culture conducive to quality throughout the organisation
- understand and demonstrate awareness of the link between their role and the rest of the business
Requirements
- ability to think laterally in problem solving both software and mechanical faults with a keen attention to detail
- experience of factory software systems
- ability to modify style in order to achieve results and maintain effectiveness
Show more +6 - experience of DC tooling systems and reaction devices
- ability to utilise appropriate interpersonal styles and methods
- develop an understanding of the processes within other areas of the business
- knowledge of electrical / electronic controls
- experience in mechanical engineering
- UK work permit
Salary in other companies in the position field service engineer
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TAYSIDE DIESEL ENGINEERING | 5833 £ | 3950 £ 31000 £ |
ROBERTS & ASSOCIATES | 4583 £ | 3950 £ 31000 £ |
PIN POINT RECRUITMENT | 4583 £ | 3950 £ 31000 £ |
MORE RECRUITMENT | 4166 £ | 3950 £ 31000 £ |
AUTO SKILLS UK RECRUITMENT | 4166 £ | 3950 £ 31000 £ |
BRITVIC SOFT DRINKS | 4166 £ | 3950 £ 31000 £ |
GLOBAL TECHNOLOGY AI SOLUTIONS | 4166 £ | 3950 £ 31000 £ |
DOMEX | 4027 £ | 3950 £ 31000 £ |
PERFECT PLACEMENT AUTOMOTIVE RECRUITMENT | 3950 £ | 3950 £ 31000 £ |