DAVID SALISBURY JOINERY is looking for employees for positions:
customer account manager
Working hours
full-time
Responsibility
david Salisbury is the leading manufacturer of timber orangeries, conservatories and garden rooms in the UK
we have a vacancy for a Customer Service Account Manager to join the Customer Service team
responsible for the progress of contracts. Monitoring new contracts and incomplete orders ensuring that any issues are resolved promptly
ensuring that customers are kept informed about the progress of their contract at regular intervals
the point of operational escalation, supporting the resolution of issues while ensuring the Company’s commercial interests are preserved
liaising with the Customer Services Manager regarding any changes to the Fit/Delivery Schedules, ensuring that changes can be accommodated
monitoring planning applications to ensure they are all registered and are progressing through communication with Planning Department
based in Somerset, the company caters to both residential and commercial customers, demonstrating unrivalled technical innovation as well as a commitment to excellence in customer service
Salary
salary
Requirements
proven customer service experience or account management experience
able to demonstrate through actions, a high level of professionalism, integrity and commitment
motivated self-starter who is proactive in their approach
ability to maintain accurate records and file notes
strong administration and organisational skills
ability to manage conflicting priorities, calmly and pragmatically
internal sales executive
Working hours
full-time
Salary
salary
Requirements
evidence of 3-5 years successful proactive 'project' sales experience
proven successful track record quickly building a rapport with prospects and customers
clear understanding of 'project' sales cycle
hungry for every lead, enquiry and order
enthusiastic sales motivated team player
construction industry or project sales experience
resilient, persistent, and honest
positive attitude to all customers, prospects and internally
factory operative
Working hours
part-time | Permanent
full-time | Part-time | Permanent
Salary
salary
Responsibility
control and operation of equipment, hand tools, power tools and machinery as per SOPs
ability to communicate with team members and work on own initiative to ensure the schedule order is met
reading and interpreting Company production data with accuracy and in line with schedule order
preparation of components and/or units; and
work from cutting list, checklist, or verbal instruction to ensure delivery timescales are met
compliance to all Health and Safety and PPE requirements at all times as per Company Health and Safety Policy and site requirements
visual check of all materials and finished products to ensure they are of the highest quality and are fit for the intended purpose
cad technician
Working hours
full-time | Permanent
Salary
salary
Responsibility
using 3D and Graphic editing software, produce sales concept presentations for all customers
liaise with sales designers & CAD department on any design queries/ structural elements, ultimately providing solutions
understand and communicate to others design details within a finished drawing, utilising in depth product knowledge
maintainin communication records between 3D department and designers
updating the Company database with project progress, noting any information to be available across the company
assist the CAD / Survey department when needed to create 3D sections and convert 3D drawings to usable 2D drawings; and
using information from both sales and working drawings, present visually accurate views, elevations and section drawings, with high attention to detail, of company product and the existing property, including any additional details required
where possible, develop dynamic components to help increase productivity of the 3D department
Requirements
proven experience in the use of 3D software
good interpretation of 2D architectural drawings and photos
ability to work well under pressure and to deadlines
excellent communication and team working skills
A flair for design
no agencies please
kitchen sales designer
Working hours
full-time | Permanent
Salary
salary
bench joiner
Working hours
full-time | Permanent
Salary
salary
Requirements
bench joinery: 5 years
stock controller
Working hours
full-time | Part-time
Salary
salary
Responsibility
receive, pick and issue of stock to meet contract needs
monitoring stock levels on a daily basis and feeding relevant information directly to the Purchasing Manager
reading and interpreting Company production data with accuracy and in line with the schedule order
involvement and participation in team projects and process improvement initiatives
accurate maintenance of stock inventory
compliance to all Health and Safety and PPE requirements at all times as per Company Health and Safety Policy and site requirements
reporting to the Inventory Manager, responsibilities are for the issuing of stores materials in line with contract requirements, receiving goods and maintaining stock availability and accuracy whilst working in accordance with standard operative procedures and in line with the schedule order
Requirements
previous experience in a stores environment
ability to follow written and verbal instructions
ability to communicate with team members and work on own initiative to ensure the schedule order is met
hold a current Forklift licence or be willing to undertake training
existing knowledge of how components and units are viewed within the construction of a conservatory and orangery; and