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DAVID SALISBURY is looking for employees for positions:
customer account manager
customer account manager
manager
cad technician
Responsibility
✅ Responsible for the progress of contracts. Monitoring new contracts and incomplete orders ensuring that any issues are resolved promptly
we have a vacancy for a Customer Service Account Manager to join the Customer Service team. This is not a sales based role
✅ Ensuring that customers are kept informed about the progress of their contract at regular intervals
the Customer Account Manager will be the central point of contact for all client communication and will be responsible for ensuring the delivery of exceptional levels of customer service
✅ The point of operational escalation, supporting the resolution of issues while ensuring the Company’s commercial interests are preserved
they will co-ordinate the activities required to complete the contract on time and within budget, ensuring excellent communication within the Company and with customers
✅ Liaising with the Customer Services Manager regarding any changes to the Fit/Delivery Schedules, ensuring that changes can be accommodated
✅ Monitoring planning applications to ensure they are all registered and are progressing through communication with Planning Department
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