Databarracks

Responsibility

• any other duties as requested by management
• attend client site visits as required

Requirements

• ability to multi-task and context-switch effectively between different activities and priorities
• ability to learn quickly and share knowledge
• ability to prioritise workload to ensure that team targets are met
  Show more +1
• backup: 5 years

Earnings for position senior engineer

Responsibility

• build personal relationships with customers at all levels within their organisation
• ensure excellence of Service Delivery across all customers and services at all times
• monitoring and reporting of performance of all services across all customers to the Global Services Manager and Client Services
  Show more +5
• identify and communicate issues and work with customers to ensure the best resolution
• ensure any changes in Service Management are communicated to Commercial and Operational teams
• ensure that the correct internal resources aware and included in delivery of services
• communicate with engineers, managers and commercial teams to ensure the effective delivery of services
• ensure the client’s and Databarracks long term interests are met

Requirements

• ability to communicate effectively and develop successful relationships at varying levels
• highly organised with ability to pay attention to detail
• to be able to demonstrate critical thinking and apply creative solutions to complex problems
  Show more +6
• ability to multi-task and context-switch effectively between different activities and priorities
• ability to learn quickly and share knowledge
• ability to prioritise workload to ensure that team targets are met
• A strong team player
• willing to learn on the job from peers and confident to ask for help when needed
• IT service management: 3 years