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DART GROUP is looking for employees for positions:
customer service advisor
customer service advisor
maintenance operative
warehouse operative
Working hours
full-time | Permanent
Language
english
Responsibility
ensure that all Customer Service activities are maintained at the highest standard in line with company policy
full customer liaison including answering telephone, providing quotations, processing orders and return sales orders on the ERP system
control and processing of all future orders
deal with pricing queries and Debit Notes from Customer Service, Internal Sales and Accounts departments, to resolve issues
fulfilling all customer requests for samples of products
liaison with the warehouse regarding any special customer requests
provide support for External Sales staff as required
completing warranty forms and sending to customers who require machine repairs, create warranty repair file and follow up to the point that the machine is collected and delivered into DART
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