hire controller
6 the last 150 days, recently 2024-03-06
Responsibility
- we are looking for an experienced Hire Controller to join our team in Avonmouth
- key Responsibilities
- with this exciting new addition, we are looking for a Hire Controller to join our busy Hire desk in Widnes
Show more +54 - the Hire Controller will support the depot team in all aspects of the day-to-day running of a busy hire depot
- with this exciting new addition, we are looking for a Hire Controller to join our busy Hire desk in Glasgow
- join our dynamic hire team, to assist in the administration and support of all aspects of a busy hire depot
- provide first-class customer service
- they will demonstrate excellent customer service at all times and ensure administration processes are both accurate and timely
- prepare hire contracts, quotations and any other necessary correspondence
- we believe that our success has been driven by the quality and dedication of our workforce
- provide first class customer service to internal and external customers
- handle and record customer enquiries and source new business
- our business is full of people with enthusiasm and vision coupled with friendliness and a real can-do spirit
- prepare hire contracts, quotations, and any other necessary correspondence
- play an active role in strategic development work including supporting business development campaign
- follow up quotations and enquiries
- to be considered for this role you will need the following
- liaise with suppliers to obtain quotations and best rates
- prepare accurate weekly and monthly reports
- commercially aware and customer-focused
- the Hire Controller will support the depot team in all aspects of the day-to-day running of a busy hire depot. They will demonstrate excellent customer service at all times and ensure administration processes are both accurate and timely
- wernick Power Solutions is the newest company to be opened under the Wernick Group umbrella that has been successfully running for nearly 90 years
- wernick Power Solutions is the newest company to be opened under the Wernick Group umbrella that has been successfully running for over 80 years
- wernick Hire, the UK’s largest and longest standing National provider of permanent and temporary modular buildings and site accommodation, is looking for a talented individual to join their team as an Assistant Hire Controller
- handle enquiries and source new business
- maintain accurate and up-to-date records
- A tenacious and energetic problem solver
- record enquiries and SIC
- skills and Experience
- the purpose of the role will be to operate within the Hire Desk and Outbound Sales team for Wernick Power Solutions, meeting customer service and outbound sales objectives, owning the customer experience internally and externally, maximising the effective use of systems, assets and personnel to achieve or exceed budgeted income and profit, while managing all safety, health, environmental, quality, personnel and regulatory matters in accordance with company policies
- able to plan, organise, prioritise and work under pressure on own initiative
- established since 1934, The Wernick Group continue to be a family-run and owned company who have more than doubled their profits in the last 5 years
- follow up quotations and enquiries in a timely manner
- maintain accurate and up to date records
- takes responsibility and is committed to delivering results
- the person we are looking for will have a varied job role and will support the financial performance, so we are looking for a great all-round person who excels in their customer service standards and is not scared of utilising any opportunities that come along to convert them in to a sale
- comply with all company policies and procedures including adherence to all H & S policies
- there is some administration involved, working on our in-house computer systems as well as the normal email and intranet. The role can be quite technical so the ability to gather the correct information is essential
- communicates clearly and persuasively, face to face and over the telephone
- raise relevant capex’s, factored sales, and unit disposal/sale forms through company intranet
- forms effective working relationships with CCM and colleagues
- awareness of monthly KPI’s and assist in meeting or exceeding targets
- inquisitive and strives to learn
- awareness of customer Service Level Agreements and compliance with these SLA’s
- A supportive and flexible team worker
- liaise with Yard Foreman/Chargehand to ensure planning of work and meeting deadlines
- key Attributes
- skills, Experience and Knowledge
- to be able to work in a pressurised and busy environment, taking responsibility and acting on personal initiative when required
- planning own workload and being able to multitask
- committed to offering first-class customer service
- essential
- any other relevant tasks as and when required by your line manager
- monitor and resolve purchase ledger and Sales Ledger queries in a timely manner
- an enthusiastic team player, who engages colleagues and willingly shares knowledge and information
- strong organising, administration and communication skills
- record enquiries and source of enquiries
Requirements
- excellent written and verbal communication skills
- to always demonstrate excellent customer service and ensure administration processes are both accurate and timely
- strong attention to detail
Show more +5 - important Information
- able to multi-task and prioritise a busy workload
- numerate
- aldridge , Joseph House, Northgate Way, Aldridge, Walsall, England, West Midlands, WS9 8ST
- the purpose of the role is to assist and work closely with the assigned Regional Sales Manager in all aspects of the day-to-day sales and administration duties
Trade
- accounting
- Accounting
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