D2NA Salary
London
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Earnings on positions in D2NA
D2NA is looking for employees for positions:
infrastructure engineer
Working hours
- full-time
Language
- english
Requirements
- we expect you to have made some investment in your professional development
- we would expect you to have made some investment into your professional development
- therefore, one or more technical qualifications in any of the critical Vendors mentioned above would be preferable
- therefore, one or more technical qualifications in any of the key Vendors mentioned above would be preferable
- A general vocational IT qualification or a formal IT education would also be an advantage
- working in a multi-tenanted service desk environment with SLAs
- working in a multi-tenanted service desk environment with SLA’s
- travelling for business in a customer-facing role
Responsibility
- providing on-site support to customers as required
- technical implementation of projects, both on-site and remotely, under the guidance of senior staff
- D2NA is a Cyber Security company with a history of IT Support. We offer managed IT services to various business sectors and are CREST and IASME-approved cyber Security and digital transformation experts with over 17 years of experience
- timely and accurate documentation of project issues and service issues to the Helpdesk
- reporting service issues and project issues to customers and also to other D2NA staff
- reporting of service issues and project issues to customers and also to other D2NA staff
- logging new support requests to the Helpdesk and dealing with new support requests directly as required
- logging new support requests to the Helpdesk, and dealing with new support requests directly as required