CYTEC  Salary

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CLIFTON HOUSE BUNNIAN PLACE BASINGSTOKE RG21 7JE UNITED KINGDOM
TIN: 03498053
 Human Resources
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CYTEC

Earnings on positions in CYTEC

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CYTEC is looking for employees for positions:

service manager

  • service manager
  • senior engineer
  • supervisor
  • infrastructure engineer
  • devops engineer

Working hours

  • permanent

Responsibility

  • monitoring the ticketing and incident management process, ensuring SLA compliance and reporting compliance risks and issues to the Head of Operations
  • facilitating Incident management resolution with the Head of Operations – to ensure that all issues are successfully closed
  • monitoring and distributing team workload: ensuring tickets are being appropriately triaged and the most appropriate resources allocated; working with Project Managers to ensure project deadlines are achieved

Requirements

  • A confident, professional personal presence, with the ability to develop a good rapport and effective working relationship with colleagues
  • proven ability / track record of successful management that demonstrates an ability to manage performance, inspire and lead by example
  • experience coaching and managing others to follow best practises and develop themselves personally and professionally
  • flexible and committed
  • service Desk Supervision: 2 years
  • sufficient knowledge of technical terms and principles to make decisions based on technical information – able to manage technical staff effectively and gain the respect of those staff