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CYPROTEX is looking for employees for positions:
it support engineer
it support engineer
warehouse operative
purchase ledger
purchase ledger clerk
systems administrator
software engineer
Working hours
full-time | Permanent
Benefits
laptop
Education
diploma of Higher Education
1 years’ experience in a relevant IT corporate support services environment
excellent written and verbal communication skills and attention to detail is key to our role
agile; able to work with conflicting priorities and respond positively to changing demands
the ability to work without supervision and quickly grasp new technical concepts
A good understanding of workstations and Microsoft platforms and software
good knowledge of corporate IT Operations and Support Services, proficient using Microsoft Office, Jira. Desirable knowledge of 365 and SharePoint, metrics 42
Responsibility
assist the IT Helpdesk Team Leader in the management of the Company’s IT services; in particular providing support and operational services
supporting MS Active Directory, ideally with experience in multi-forest environments. To include excellent knowledge of MS Group Policy
day-to-day management of the service desk, including triaging & expediting helpdesk workload and tickets
the successful candidate will be experienced in service delivery
perform IT Operations and security checks as and when required
this role is mainly office based, with some flexibility of hybrid working one days a week
maintain proper records of the work carried out and to report on such work as required
role: IT Systems & Support Engineer, Permanent
Requirements
previous experience & responsibility for Client hardware and software installation, maintenance, and repair
able to support and resolve end users with their PC problems
A natural enjoyment of collaborating with people
the ability to work well independently without supervision or as part of a team
excellent interpersonal and communication skills, including remote interactions, as well as good organisational and time management abilities
strong attention to detail and excellent data capture and analysis standards as well as written and oral presentation skills
enthusiastic and flexible, positive ‘go the extra mile’ approach
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