CYBSAFE Salary
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0 ratings
3 reviews
Swindon
CYBSAFE LTD, WINDMILL HILL BUSINESS PARK WHITEHILL WAY SWINDON SN5 6QR UNITED KINGDOM
TIN:
09642350
Education

Earnings on positions in CYBSAFE

Earnings on positions in CYBSAFE

Average salary in this position
Average salary in this position in the country
manager
5000 £
-32%
3404 £
technical support engineer
3333 £
-18%
2759 £

National average salary

2950 £

Average salary in this company

3645 £

Estimated salary

£ 3541

Median salary at CYBSAFE

£ 2500 Lowest salary
£ 3645 The average salary
£ 5000 Highest salary

CYBSAFE is looking for employees for positions:

marketing manager

Working hours

  • temporary

Salary

  • salary

Responsibility

  • learn and understand CybSafe's products and services in-depth
  • support the development of marketing collateral specifically for channel partners, including battle cards, sales decks and product launches
  • represent CybSafe at partner events, sales calls, product demos, and webinars to promote and educate partners about CybSafe's offerings
  • support channel partners with marketing assets tailored to their needs
  • location: Remote First in the Great London or surrounding area. Access to our London HQ
  • maintain and update our partner portal with the latest content and marketing materials for channel partners
  • drive adoption and utilisation of the partner portal
  • promote content utilisation by partners

Requirements

  • strong interest and understanding of the cybersecurity landscape
  • your role in this mission
  • exceptional writing, communication, presentation skills, and interpersonal skills
  • we are seeking a highly skilled and motivated Channel Partner Marketing Manager for a fixed-term contract position
  • ability to work independently with minimal supervision
  • you will be responsible for adapting content and marketing materials to ensure they are relevant and compelling for our partners
  • excellent organizational skills and meticulous attention to detail
  • fantastic interpersonal, judgment, and independent thinking skills

sales representative

Working hours

  • full-time

Salary

  • salary

Responsibility

  • working closely with targeted Channel Partners
  • market analysis & target account mapping - you will research & identify potential sales opportunities with our partner sales people
  • knowing what makes our market tick and understanding the challenges faced by our target audience will be critical
  • you’ll also identify legitimate inbound opportunities, stay abreast of industry trends, and personal development opportunities
  • you’ll establish and develop positive relationships over the phone, by email, social media and through face-to-face interactions
  • partner with the Channel Account Managers to qualify potential opportunities with partners and push them through the channel deal registration proces
  • develop opportunities for the Channel sales team from prospecting and marketing generated leads
  • location: This is a hybrid position, and you must be able to work 1 week per month in a London Zone 1 or 2 co-working space

Requirements

  • 6 months experience in a sales development role
  • previous channel / partner experience is desirable
  • your role in this mission
  • creative outbound prospecting within your target market
  • educated to degree level desirable but not required
  • we’re looking for a new member of the CybSafe sales team
  • leverage sales tools such as LinkedIn Navigator and Hubspot to network with potential customers
  • at CybSafe we are fundamentally transforming cyber security awareness, behaviour and culture

technical support engineer

Responsibility

  • debug and resolve customer-reported software issues using systematic troubleshooting methodologies
  • develop and maintain Python scripts to automate support workflows and diagnostic processes
  • manage support tickets through Jira and Intercom with proper categorization and prioritization
  • partner with Engineering teams to reproduce bugs and validate fixes
  • create comprehensive technical documentation, runbooks and help articles
  • analyze support metrics to identify trends and improvement opportunities
  • develop self-service content to enhance customer experience
  • provide advanced technical support for our global customer base, resolving complex customer issues; this includes: Integration issues between our platform and customer systems Writing and optimizing SQL queries to investigate data anomalies reported by customers Resolving SSO/SAML authentication issues with identity providers such as Entra ID, Okta and Google Workspace

Requirements

  • experience with ticket management systems
  • familiarity with API testing and integration diagnostics
  • familiarity with AWS CloudWatch for log diagnostics
  • experience with both PostgreSQL and MySQL database systems Including the ability to create SQL statements and perform database query optimization
  • exposure to Django REST framework
  • proficiency in Python scripting for automation and data analysis
  • familiarity with HubSpot CRM for customer relationship management
  • knowledge of networking fundamentals and debugging techniques

manager

Responsibility

  • demonstrate value to key stakeholders within your customer base throughout the life cycle of the customer relationship
  • exceed quarterly renewal and expansion targets by driving customer success within your customer base
  • generate short-term KPI results whilst maintaining a long-term perspective to improve overall account expansion and retention
  • work with the Head of Customer Success to prioritise projects and apply appropriate resources to the Customer Success team and initiatives
  • be a customer advocate within CybSafe ensuring we take the message and vision of CybSafe to customers with accuracy and confidence
  • partner with the product, engineering, partnerships, customer support, sales and marketing teams to ensure high satisfaction within your accounts
  • develop and nurture relationships within a defined customer base, typically strategic accounts
  • as a Customer Success Manager , you'll be responsible for owning the relationship and driving the value for our largest customers - by size and value. You will own our most strategic customer relationships and help them reduce human cyber risk

Requirements

  • track record of success working with Enterprise-sized companies
  • experience and a passion for managing existing customer relationships through the entire customer lifecycle
  • strong interpersonal and presentation skills and ability to manage C-level executive stakeholders within a pressured environment
  • outstanding verbal and written communication skills
  • comfortable with the rapid, unpredictable nature of a tech startup
  • experience working with the UK&I Cyber Security Industry is desirable
  • you have a minimum of 4 years of experience in a customer-facing role, such as Customer Success, Business Development, or Account Management, preferably within a growth-stage cloud-based or SaaS technology company
  • tech/AI-savvy with a passion for being a part of a fast growing SaaS company