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CYAN SOLUTIONS is looking for employees for positions:
support engineer
support engineer
engineer
Working hours
full-time | Permanent
Education
GCSE or equivalent
Responsibility
collaborating with the 2nd line team to tackle and resolve intricate ticket escalations
swiftly identifying and escalating challenges to the infrastructure team to maintain exceptional customer service standards
sharing your expertise by providing training and guidance to our first line support team
conducting daily maintenance checks to ensure seamless operations
as a vital part of our Service Delivery team, you'll play a pivotal role in delivering exceptional technical assistance and ensuring our clients' IT needs are met with efficiency and professionalism
assisting the Project Delivery team with seamless installations when needed
are you passionate about technology and providing top-notch IT support? Do you thrive in a fast-paced environment where no two days are the same? If so, we have an exciting opportunity for you to join our dynamic team as a 2nd Line Helpdesk Engineer at CYAN