CUSTOMER MANAGEMENT RESOURCING  Salary

CUSTOMER MANAGEMENT RESOURCING
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Earnings on positions in CUSTOMER MANAGEMENT RESOURCING

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Estimated salary

£ 2499

Median salary at CUSTOMER MANAGEMENT RESOURCING

£ 1750 Lowest salary
£ 2728 The average salary
£ 4166 Highest salary

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CUSTOMER MANAGEMENT RESOURCING is looking for employees for positions:

operations manager

Requirements

  • financial Services
  • management
  • skilled at leading teams in a Contact Centre environment to achieve high performance
  • experience in managing complex issues concisely; and create trust and influence opinion at all levels
  • experience in analysing information and large volumes of data, identifying key risks, making judgements, and presenting key issues and recommendations to management

Responsibility

  • responsible for recruitment, training, and development of all team members
  • escalation point for complaints and conflicts
  • escalation point for Consumers including those who are vulnerable and at risk
  • working collaboratively, coaching, and mentoring colleagues in technical knowledge and interactions with firms/consumers and other stakeholders
  • confidently leading meetings and presenting to senior management
  • proactively and efficiently managing a varied portfolio of work, whilst initiating and leading continuous improvement initiatives through applying basic project management skills and shaping the direction of the department

Earnings on positions in CUSTOMER MANAGEMENT RESOURCING

Average salary in this position
Average salary in this position in the country
1750 £
11%
1935 £
4166 £
-7%
3913 £

National average salary

2950 £

Average salary in this company

2728 £