CURZON CINEMAS

Responsibility

• ● Encourage the team to grow memberships and admissions in the cinema, in line with budgets
• encourage the team to grow memberships and admissions in the cinema, in line with budgets
• ● Act as a point of escalation for any customer queries
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• act as a point of escalation for any customer queries
• ● With the General Manager, manage the recruitment, training and induction of new cinema staff in line with the brand values
• with the General Manager, manage the recruitment, training and induction of new cinema staff in line with the brand values
• ● Provide feedback, training and coaching to the team to drive talent management and team development
• provide feedback, training and coaching to the team to drive talent management and team development
• ● To support the General Manager to manage all aspects of the cinema’s operations on a day-to-day basis ensuring that your venue delivers an exceptional customer experience
• ● Ensure the team is fully knowledgeable on legal compliance and able to effectively perform in their role
• to support the General Manager to manage all aspects of the cinema’s operations on a day-to-day basis ensuring that your venue delivers an exceptional customer experience
• ensure the team is fully knowledgeable on legal compliance and able to effectively perform in their role
• ● Have a pro-active, can do attitude in delivering the best customer experience by maintaining high standards, taking professional pride in how you look and how the cinema looks
• have a pro-active, can-do attitude in delivering the best customer experience by maintaining high standards, taking professional pride in how you look and how the cinema looks
• ● Manage the Employee Relations of the team and ensure that employment legislation is adhered to at all times
• manage the Employee Relations of the team and ensure that employment legislation is adhered to at all times
• ● Have a thorough working knowledge of all Curzon products and find opportunities to promote and sell them, including membership, food and Beverage, Curzon Artificial Eye product and Curzon Home Cinema
• ● Effectively direct, lead and motivate the management team when deputising for the General Manager
• have a thorough working knowledge of all Curzon products and find opportunities to promote and sell them, including membership, food and beverage, Curzon Film and Curzon Home Cinema
• effectively direct, lead and motivate the management team when deputising for the General Manager
• ● Delegate tasks and organise a team in a fast-paced bespoke customer service environment
• delegate tasks and organise a team in a fast-paced bespoke customer service environment
• ● Comply with Curzon’s policies and general operational standards and procedures at all times
• ● Work with the Events team to ensure all hires are delivered successfully and according to requirements
• work with the Events team to ensure all hires are delivered successfully and according to requirements
• ● Undertake appropriate training and professional development as determined by your managers
• take responsibility for full site compliance with health and safety, financial and security policies and procedures and audits
• comply with Curzon’s policies and general operational standards and procedures at all times
• undertake any other duties as may be reasonably required for an efficient cinema operation
• ● Take responsibility for full site compliance with health and safety, financial and security policies and procedures and audits
• ● Be the first line of technical support
• be the first line of technical support
• liaise with central support functions, external contractors/bodies etc on matters relating to the successful operation of the cinema

Requirements

• hospitality Management: 2 years
• management: 1 year

Earnings for position deputy general manager

Responsibility

• ensure that your venue delivers an exceptional customer experience
• ● Ensure that your venue delivers an exceptional customer experience
• encourage the team to grow memberships and admissions in the cinema, in line with budgets
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• ● Encourage the team to grow memberships and admissions in the cinema, in line with budgets
• ensure the management team acts as a point of escalation for any customer queries
• ● Ensure the management team acts as a point of escalation for any customer queries
• manage the recruitment, training and induction of new cinema staff in line with the brand values
• ● Manage the recruitment, training and induction of new cinema staff in line with the brand values
• manage the Employee Relations of your team and ensure that employment legislation is adhered to at all times
• ● Manage the Employee Relations of your team and ensure that employment legislation is adhered to at all times
• have a pro-active, can-do attitude in delivering the best customer experience by maintaining high standards, taking professional pride in how you, the team and the cinema looks
• ● Have a pro-active, can-do attitude in delivering the best customer experience by maintaining high standards, taking professional pride in how you, the team and the cinema looks
• effectively direct, lead and motivate the management team by communicating regularly and clearly and maintaining a fair and respectful working environment
• have a thorough working knowledge of all Curzon products and find opportunities to promote and sell them, including membership, Food and Beverage, Curzon Film and Curzon Home Cinema
• delegate tasks and organise the team in a fast-paced bespoke customer service environment
• ● Have a thorough working knowledge of all Curzon products and find opportunities to promote and sell them, including membership, Food and Beverage, Curzon Film product and Curzon Home Cinema
• ● Delegate tasks and organise the team in a fast-paced bespoke customer service environment
• ● Have a thorough working knowledge of all Curzon products and find opportunities to promote and sell them, including membership, Food and Beverage, Curzon Film and Curzon Home Cinema
• work with the Events team to ensure all hires are delivered successfully and according to expected requirements
• ● Work with the Events team to ensure all hires are delivered successfully and according to expected requirements
• ensure the management team has inducted and trained new members of the Curzon team and provide them with training, coaching and mentoring in accordance with our values
• ● Ensure the management team has inducted and trained new members of the Curzon team and provide them with training, coaching and mentoring in accordance with our values
• ● Comply with Curzon’s policies and general operational standards and procedures at all times
• comply with Curzon’s policies and general operational standards and procedures at all times
• be the first line of technical support
• ● Effectively direct, lead and motivate the management team by communicating regularly and clearly and maintaining a fair and respectful working environment
• ● Be the first line of technical support
• control costs related to labour, stock, and facilities management by monitoring orders and usage and reactive maintenance callouts, in line with budgets
• ● Undertake any other duties as may be reasonably required for an efficient cinema operation
• undertake any other duties as may be reasonably required for an efficient cinema operation
• responsible for full site compliance with health and safety, financial and security policies and procedures and audits
• ● Liaise with central support functions, external contractors/bodies etc on matters relating to the successful operation of the cinema
• ● Responsible for full site compliance with health and safety, financial and security policies and procedures and audits
• liaise with central support functions, external contractors/bodies etc on matters relating to the successful operation of the cinema

Requirements

• general Management: 1 year
• hospitality management: 2 years
• management: 1 year

Responsibility

• provide excellent customer service at all times and ensure others in the team do
• act as a point of escalation for any customer queries when the most senior employee on shift
• proactively look for ways to improve the experience for every customer
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• be welcoming, professional and approachable
• take professional pride in how you look and how the cinema looks
• be the first line if technical support
• have a thorough working knowledge of all Curzon products and look for opportunities to promote and sell, including membership, food and Beverage and Curzon Home Cinema
• act as an ambassador for Curzon at all times, including other areas of the business such as Curzon Home Cinema and Curzon Film by demonstrating the brand values
• to comply with Curzon’s policies and general operational standards and procedures at all times
• be a problem solver, look for creative ways to find a positive outcome to any problem, with the customer experience always being the primary driver
• edit the labour management system, input rota information into Fourth
• working with the Events team to provide a professional experience for any customer using Curzon as a venue to host an event
• order stock and take deliveries
• to undertake any other duties as may be reasonably required for an efficient cinema operation
• assist Managers with programming and scheduling

Requirements

• hospitality: 1 year

Responsibility

• encourage the team to grow memberships and admissions in the cinema, in line with budgets
• act as a point of escalation for any customer queries
• with the General Manager, manage the recruitment, training and induction of new cinema staff in line with the brand values
  Show more +14
• provide feedback, training and coaching to the team to drive talent management and team development
• to support the General Manager to manage all aspects of the cinema’s operations on a day-to-day basis ensuring that your venue delivers an exceptional customer experience
• ensure the team is fully knowledgeable on legal compliance and able to effectively perform in their role
• have a pro-active, can-do attitude in delivering the best customer experience by maintaining high standards, taking professional pride in how you look and how the cinema looks
• manage the Employee Relations of the team and ensure that employment legislation is adhered to at all times
• have a thorough working knowledge of all Curzon products and find opportunities to promote and sell them, including membership, food and beverage, Curzon Film and Curzon Home Cinema
• effectively direct, lead and motivate the management team when deputising for the General Manager
• delegate tasks and organise a team in a fast-paced bespoke customer service environment
• work with the Events team to ensure all hires are delivered successfully and according to requirements
• take responsibility for full site compliance with health and safety, financial and security policies and procedures and audits
• comply with Curzon’s policies and general operational standards and procedures at all times
• undertake any other duties as may be reasonably required for an efficient cinema operation
• be the first line of technical support
• liaise with central support functions, external contractors/bodies etc on matters relating to the successful operation of the cinema

Requirements

• management: 1 year

Responsibility

• to work with Curzon appointed legal team to prepare Agreement for Lease, Lease and all associated legal documents
• to work closely with the PM and QS on Project Management and cost control of each construction project
• to employ, manage and oversee all Direct Reports for construction projects including sound, vision, seating and signage with project manager
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• to liaise with landlords on necessary permissions
• to be responsible for all property-related legal negotiations including new leases, rent reviews, lease extensions, sub-leases etc by liaising with professional advisors
• to comply with financial policies and procedures, especially in regard to budgets and cost approval
• to be responsible for the design and construction budget for each project and to report on any cost variations to Senior Management
• to devise and manage financial forecasting and Capital expenditure for each project
• to work with Curzon’s in-house Legal department to prepare and negotiate all contracts for external consultants and appointments
• to be the main point of contact for Building Control, Fire Officer and Local Authority Planning and Licensing officers with project manager
• to ensure all leases and legal documents are digitally filed in a protected Data Room
• to maintain strong relationships with landlords, Councils, external suppliers and Commercial Agents and build a network of resources and assess the market for new opportunities and present potential options to Senior Management
• reporting to the Curzon CFO and the Cinema Property Management board to provide property management and strategy for the Curzon cinema estate and Head Office