CURZON CINEMAS is looking for employees for positions:
bar manager
Working hours
full-time | Permanent
Salary
salary
Responsibility
● Provide excellent customer service at all times and ensure others in the team do
● Act as a point of escalation for any customer queries when the most senior employee on shift
● Proactively look for ways to improve the experience for every customer
● Be welcoming, professional and approachable
● Take professional pride in how you look and how the cinema looks
● Take responsibility for the bar and team on shift, as well as provide managerial support for the entire cinema venue when required
● Be the first line of technical support
● Have a thorough working knowledge of all Curzon products and look for opportunities to promote and sell, including membership, food and beverage, Curzon Film and Curzon Home Cinema
Requirements
bar management: 1 year
deputy general manager
Working hours
full-time | Permanent
Salary
salary
Responsibility
● Encourage the team to grow memberships and admissions in the cinema, in line with budgets
encourage the team to grow memberships and admissions in the cinema, in line with budgets
● Act as a point of escalation for any customer queries
act as a point of escalation for any customer queries
● With the General Manager, manage the recruitment, training and induction of new cinema staff in line with the brand values
with the General Manager, manage the recruitment, training and induction of new cinema staff in line with the brand values
● Provide feedback, training and coaching to the team to drive talent management and team development
provide feedback, training and coaching to the team to drive talent management and team development
Requirements
hospitality Management: 2 years
management: 1 year
deputy general manager
Working hours
full-time | Permanent
Salary
salary
Responsibility
encourage the team to grow memberships and admissions in the cinema, in line with budgets
act as a point of escalation for any customer queries
with the General Manager, manage the recruitment, training and induction of new cinema staff in line with the brand values
provide feedback, training and coaching to the team to drive talent management and team development
to support the General Manager to manage all aspects of the cinema’s operations on a day-to-day basis ensuring that your venue delivers an exceptional customer experience
ensure the team is fully knowledgeable on legal compliance and able to effectively perform in their role
have a pro-active, can-do attitude in delivering the best customer experience by maintaining high standards, taking professional pride in how you look and how the cinema looks
manage the Employee Relations of the team and ensure that employment legislation is adhered to at all times
Requirements
management: 1 year
development manager
Working hours
full-time | Permanent
Salary
salary
Responsibility
to work with Curzon appointed legal team to prepare Agreement for Lease, Lease and all associated legal documents
to work closely with the PM and QS on Project Management and cost control of each construction project
to employ, manage and oversee all Direct Reports for construction projects including sound, vision, seating and signage with project manager
to liaise with landlords on necessary permissions
to be responsible for all property-related legal negotiations including new leases, rent reviews, lease extensions, sub-leases etc by liaising with professional advisors
to comply with financial policies and procedures, especially in regard to budgets and cost approval
to be responsible for the design and construction budget for each project and to report on any cost variations to Senior Management
to devise and manage financial forecasting and Capital expenditure for each project
marketing manager
Working hours
full-time
Salary
salary
Responsibility
create annual marketing campaign and strategy to drive Curzon membership
lead marketing campaigns for any newly opening or newly refurbished venues
build relationships with Regional Managers and all Cinema Managers and be the central point of contact in the marketing team for the Ops team. Role will require one day per week on site rotating around London and monthly visits to regional sites
work with the Marketing Manager to look after social strategy across our Curzon Cinemas social channels
ensure all cinemas have relevant marketing materials to promote the Curzon brand – such as table talkers, membership assets and promo postcards, working with and managing the marketing assistant to create them
liaise with Events team to ensure we are raising the profile of Live Events and exploiting talent opportunities
maximise our promotional assets by working with distribution partners to create marketing packages to best support upcoming films in our venue and position ourselves as the cinema of choice for consumers to watch upcoming films
create an annual marketing strategy with Director of Marketing creating campaigns around key seasonal beats like Black Friday, Gifting and Awards Season and working with our media agency Havas to build media campaigns
Requirements
marketing: 5 years
duty manager
Working hours
full-time | Permanent
Salary
salary
Responsibility
provide excellent customer service at all times and ensure others in the team do
act as a point of escalation for any customer queries when the most senior employee on shift
proactively look for ways to improve the experience for every customer
be welcoming, professional and approachable
take professional pride in how you look and how the cinema looks
be the first line if technical support
have a thorough working knowledge of all Curzon products and look for opportunities to promote and sell, including membership, food and Beverage and Curzon Home Cinema
act as an ambassador for Curzon at all times, including other areas of the business such as Curzon Home Cinema and Curzon Film by demonstrating the brand values
Requirements
hospitality: 1 year
general manager
Responsibility
● Ensure that your venue delivers an exceptional customer experience
● Encourage the team to grow memberships and admissions in the cinema, in line with budgets
● Ensure the management team acts as a point of escalation for any customer queries
● Manage the recruitment, training and induction of new cinema staff in line with the brand values
● Manage the Employee Relations of your team and ensure that employment legislation is adhered to at all times
● Have a pro-active, can-do attitude in delivering the best customer experience by maintaining high standards, taking professional pride in how you, the team and the cinema looks
● Have a thorough working knowledge of all Curzon products and find opportunities to promote and sell them, including membership, Food and Beverage, Curzon Film and Curzon Home Cinema
● Delegate tasks and organise the team in a fast-paced bespoke customer service environment