part time administrator
Responsibility
- handle and process customer orders and price enquires internally, smoothly and effectively
- provide general sales account management function as well as associated administrative support
- liaise closely with each customer to provide accurate and up to date information on delivery schedules
Show more +13 - communicating with the relevant managers internally to obtain up to date order status to ensure customer expectations are accurate
- reporting to the MD, the successful candidate will be responsible for all aspects of administration including sales order processing, customer service & direct customer sales support to all functions of the business, with additional business related projects including HR administration support
- the company is an established company for over 30 years trading within electronics industry and forms part of a larger group of companies with a great team culture
- work with the production manager to provide information for developing manufacturing schedules
- this position is for a contract of 6-9 months depending on projects, with the potential to become permanent for the right candidate
- work with the purchasing department to develop supply plans
- reporting to the MD, the successful candidate will be responsible for all aspects of sales order processing, customer service & direct customer sales support to all functions of the business, including other business related projects including HR administration support
- general in person and over the phone customer liaison and timely resolution of issues and queries
- escalate relevant customer issues, arrange meetings as required in support of the MD
- general telephony support, office administration support where required
- liaise regularly with internal customers including production, business development, product development and sales team to ensure cross-departmental communications are accurate and timely
- working closely with the MD on general ad hoc sales administration tasks
- developing positive relationships with customers and suppliers through healthy and accurate communication
Requirements
- must be able to travel to the office as place of work on a regular basis
- previous experience of entering orders onto an ERP/MRP system
- customer service administration experience and the ability to understand customers’ needs, communicating effectively
Show more +9 - previous experience in a manufacturing setting will be advantageous
- proficiency in the full MS office suite
- excellent communication and interpersonal skills
- high level of accuracy and attention to detail
- sales/Customer Service Administration: 3 year
- evidence of experience in influencing others and collaborating with team members at all levels
- effective organisational and prioritising skills a must
- candidate must be willing learn quickly, be action oriented and come across as naturally resourceful and resilient
- A born problem solver, with a general positive can do attitude
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