CULT FURNITURE in Weybridge Salary

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1ST FLOOR QUADRANT HOUSE 9 HEATH ROAD WEYBRIDGE KT13 8SX ENGLAND
TIN: 07415993
  Wholesale & Retail Trade
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CULT FURNITURE
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CULT FURNITURE is looking for employees for positions:

customer advisor

  • customer advisor
  • customer service assistant
  • care manager
  • showroom manager

Working hours

  • full-time

Salary

  • salary

Requirements

  • excellent communication skills, both written and verbal
  • strong problem-solving abilities and a customer-centric mindset
  • previous experience in customer service or a similar role is a plus
  • familiarity with chat bots and live chat platforms is advantageous
  • ability to work effectively in a fast-paced environment
  • flexibility to work one Saturday shift per week
  • customer service: 2 years

Responsibility

  • managing inbound customer calls with professionalism and empathy
  • responding to customer inquiries and resolving issues through email correspondence
  • handling customer refunds in accordance with company policies
  • engaging with customers via live chat to provide real-time assistance
  • collaborating with chat bots to streamline customer support processes
  • keeping up-to-date with product knowledge and company policies to provide accurate information
  • maintaining a high level of customer satisfaction through exceptional service