we have an exciting opportunity for 2 Customer Service Advisors to join us in expanding our hugely popular free on-line short courses
we are looking for people who have excellent customer service and telephone skills and are able to engage with new prospects and support them to efficiently and swiftly enrol onto their course of choice
this is a full-time permanent role , with a hybrid working arrangement, with a minimum of 2 or 3 days a week at our Head office based in Beeston, Nottingham
Education
GCSE or equivalent
Requirements
customer service: 1 year
customer service apprentice
Working hours
full-time | Apprenticeship
Language
english
Salary
salary
Education
GCSE or equivalent
Responsibility
serve as the link of communication between key customers and internal stakeholder teams
expand the relationships with existing customers by continuously proposing solutions that meet their objectives
following up with customers on submitted bids and quotes to close the loops in the pipeline
prepare regular reports of progress/performance and forecasts to internal and external stakeholders using key account metrics
analyse trends, data, demographics, and other information that could potentially improves sales performance
get involved in the full sales life cycle, planning, preparation, engaging with different customer teams and sales support functions, and establish their role in helping our customers
customer needs analysis: Identify, understand, and address customer needs in a professional manner
Requirements
communication skills
IT Skills
attention to detail
organisation skills
customer care skills
problem Solving skills
presentation skills
administrative skills
recruitment administrator
Working hours
full-time | Apprenticeship
Language
english
Salary
salary
Education
GCSE or equivalent
Responsibility
google AdWords
facebook Remarketing
website Design/Maintenance/News Updates
social Media Marketing
press Releases
leaflet/Brochure Design
job Ad placing/maintenance
recruitment Administration
Requirements
communication
teaching assistant
Working hours
full-time | Apprenticeship
Language
english
Salary
salary
Education
GCSE or equivalent
Responsibility
supporting pupils to participate and progress in learning activities
contributing to pupil records, following relevant procedures and ensuring confidentiality at all times
working alongside the class teacher to ensure the learning environment, learning resources and materials are ready for use in activities
effectively implementing the school’s behaviour policy, applying it fairly and consistently within clear boundaries and reinforcing positive aspects of behaviour
supervising pupils on educational visits and during playtimes
contributing to the safeguarding of all pupils
delivering small group and 1:1 intervention and support sessions
communicating with colleagues and parents about children in the setting
Requirements
GCSE – English and Maths – essential
communication
team working
organisation
initiative
non judgemental
presentation
patience
receptionist / administrator
Working hours
full-time | Apprenticeship
Language
english
Salary
salary
Education
GCSE or equivalent
Responsibility
taking calls
booking Appointments
dealing with patient queries
assisting the clinical team
typing minutes and support to secretaries
Requirements
communication skills
IT Skills
organisation skills
customer care skills
presentation skills
administrative skills
analytical skills
logical
sales assistant
Working hours
full-time | Apprenticeship
Language
english
Salary
salary
Education
GCSE or equivalent
Responsibility
processing orders for daily dispatch
booking on dispatch via our courier networks
answering the phone and speaking with customers and suppliers
raising invoices
dealing with customer enquiries via email
dealing with online customer enquiries and orders
updating customer records
Requirements
communication
admin assistant
Working hours
full-time | Apprenticeship
Language
english
Salary
salary
Education
GCSE or equivalent
Requirements
communication skills x Analytical skills x IT Skills x Logical x Attention to detail x Team working x Organisation skills x Administrative skills x Customer care skills x Initiative x Problem Solving skills x Non judgemental x Number skills x Patience x
Responsibility
ensure that outgoing mail is distributed including: printing and franking of outgoing post including parcels; special and recorded delivery mail
ensure that records are saved to the database in line with procedures
respond to customers enquiries and instructions
recruitment consultant
Working hours
full-time | Permanent
Salary
salary
Education
GCSE or equivalent
Requirements
sales/engaging and securing new businesses.: 1 year
Responsibility
you will develop a pipeline of sales activity with employers of all sizes, across all sectors, resulting in achievement of KPI’s using direct sales, email campaigns, social media marketing, networking and any means necessary to professionally build your business network
production planner
Working hours
full-time | Apprenticeship
Language
english
Salary
salary
Education
GCSE or equivalent
Responsibility
review daily the MRP requirement and action to best meet the customer dates
ensure MRP system contains accurate information at all times
plan work orders effectively in accordance with known constraints
review demand created by master schedules on a weekly basis
obtain knowledge of current planning methods in all manufacturing areas
adjust Production Order allocations as necessary to drive correct component demand
acknowledge sales orders for all manufactured parts within 72 hours
liaise with Production Manager to ensure accurate and up to date capacity information
business support administrator
Working hours
full-time | Apprenticeship
Language
english
Salary
salary
Education
GCSE or equivalent
Responsibility
handling day to day communications
managing e-mails/telephone enquiries
customer service
qualifying applicants / Registering on system
assisting sales and lettings team members
diary management
arranging property viewing and survey appointments