CRUSE BEREAVEMENT SUPPORT  Salary

UNIT 01 ONE VICTORIA VILLAS RICHMOND TW9 2GW
TIN: 00638709

CRUSE BEREAVEMENT SUPPORT
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CRUSE BEREAVEMENT SUPPORT is looking for employees for positions:

service coordinator

Working hours

  • part-time | Contract

Responsibility

  • support the implementation of the BPF Hub changes, by developing a hub team to support client services across the whole Hub
  • support the implementation of the Cruse client pathway
  • ensure the national Support Line receives information about local Cruse services, and waiting times
  • co-ordinate the introduction of the new CRM and support the transition from CIS
  • ensure assessment, risk assessment and monitoring are recorded appropriately
  • ensure that the flow of clients from the Support Line to local services works effectively, so that clients get the most timely, high quality support
  • monitor and support Branches to address unmet needs in local areas, overseeing any associated strategy and implementation
  • maintain an overview of current service delivery, including types and quantities of services delivered throughout the Branches