CROWN HOME BUYING AND LETTING

Responsibility

• proactively search and identify new clients with property purchasing needs
• registering and qualifying new buyers
• evaluate the objectives of a buyer to identify their needs and requirements
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• handling sales enquires and present suitable properties which meet client’s needs
• building and maintaining lasting and productive relationships with clients
• conducting property viewings, undertaking market appraisals, showcasing properties and highlighting their unique selling points
• conduct viewings and property tours with clients to secure deals
• proactively following up with potential buyers, managing and negotiating offers to achieve the best possible outcome for both buyer and seller
• conduct analysis and assist buyers in taking appropriate decisions regarding property purchase
• working closely with the sales team to effectively promote properties and ensure accurate and up-to-date property listings
• provide assistance and support to buyers from property selection to legal completion
• liaising with solicitors, surveyors and other stakeholders to help facilitate an amicable sales process
• prepare property descriptions and presentation in Mandarin
• keeping up-to-date with market trends, property values and local competition
• monitor the property market to identify new schemes and opportunities
• achieving sales targets
• maintain a database of all properties in the portfolio and ensure an up-to-date knowledge of all those properties
• liaising with clients throughout the marketing process, whilst providing regular feedback
• promote and enhance the exposure of the company's portfolio on social media to attract potential clients
• expand personal network in the industry and among potential clients
• present the company in the most professional manner

Requirements

• 2 years residential sales experience
• proven track record of successful sales targets
• excellent communication and interpersonal skills
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• well presented and articulate
• driven and motivated individual
• display a high level of customer service
• residential sales: 2 years
• being a team player and excelling in a fast-paced environment

Benefits

• company car

Earnings for position sales negotiator

Responsibility

• support Lettings Director with additional tasks as and when required
• prepare deposit charges and manage deposit returns
• dealing with inventory check in and check out
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• conduct handover sessions and following up on snagging progress
• manage rental database to ensure all records are up-to-date
• support other colleagues as required during annual leave and busy periods

Requirements

• ideally 1 year of experience in Residential Lettings
• minimum 3 year of experience in property management
• excellent writing skills in both English and Chinese
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• well-developed organisational and administrative skills
• ideally be ARLA licensed
• ideally 1 year of experience in property management
• strong attention to details
• excellent communications and customer service skills
• strong record keeping skills
• ability to multi-task by employing effective time management strategies
• be efficient and organised
• confidence, enthusiasm and strong dedication to the job and company
• ability to work calmly and professionally under pressure
• time management skills
• ability to handle confidential information
• residential Lettings: 1 year
• ability to multi task

Responsibility

• day-to-day coordination of the company social media accounts
• dealing with and generating client enquiries, both face-to-face and on the phone, email or social media platforms
• manage and promote properties on social media platforms, Rightmove and the company website in order to generate business leads
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• to increase brand awareness and business using social media
• to be responsible for planning, drafting and designing marketing materials and social media content
• to plan and implement marketing activities and events
• to research relevant property/trade events and exhibitions to take part in
• content research and preparation of bi-weekly marketing reports

Requirements

• A relevant degree in PR, marketing, creative industries, journalism, media or other related fields from a UK university/college
• experience in similar role
• excellent communication skills and a professional phone manner
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• good organisational and multi-tasking skills with the ability to prioritise and work under pressure
• be adaptable and a good team player
• excellent IT skills including knowledge of MAC systems
• digital marketing: 2 years
• digital marketing: 1 year
• ability to work well within a team and on their own
• marketing: 1 year
• high level of attention to detail
• confident when dealing with clients
• strong personal skills

Responsibility

• take full accountability for driving and surpassing the budget set for the office
• strong focus on generating new business and expanding the portfolio
• continuously monitor office performance, analyse outputs, and identify areas for improvement to meet targets and expectations
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• maintain a comprehensive register, generate and secure market appraisals and instructions
• expand and maintain the property portfolio and increasing the profitability of the business
• coach and motivate the lettings team to achieve and exceed results, leading by example
• deliver exceptional customer experiences, aiming for 5-star reviews consistently
• ensure the business adheres to the highest compliance standard set by the regulatory bodies with legislation
• demonstrate strong industry and market knowledge

Requirements

• 3-5 years of successful experience in residential lettings
• experience in working with over 300 properties office
• people management experience, ideally overseeing a team of 2 or more individuals for at least 1 year
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• profound understanding of the residential lettings sector, local market dynamics, key legislation, and sales strategies
• valid UK driving license with fewer than 6 points
• ability to motivate and manage a team, effectively delegating and monitoring performance to achieve KPIs, SLAs, and broader objectives
• results-driven, with a commitment to maintaining excellent customer service standards during negotiations
• resilient and consistent when facing challenges, with a focus on positive and efficient resolution
• strong communication skills, including active listening and relationship-building abilities
• high numerical competency, capable of calculating ratios and coaching consultants to understand their targets
• empathetic and assertive when necessary, with a priority on building strong relationships
• strong time management skills, with an organised approach to workload and the ability to adapt to changing priorities
• proficient in IT, willing to learn and utilise software effectively to stay updated

Responsibility

• proactively search and identify new clients with property purchasing needs
• evaluate the objectives of a buyer to identify their needs and requirements
• handling sales enquires and present suitable properties which meet client’s needs
  Show more +9
• conduct viewings and property tours with clients to secure deals
• conduct analysis and assist buyers in taking appropriate decisions regarding property purchase
• provide assistance and support to buyers from property selection to legal completion
• prepare property descriptions and presentation in Mandarin
• monitor the property market to identify new schemes and opportunities
• maintain a database of all properties in the portfolio and ensure an up-to-date knowledge of all those properties
• promote and enhance the exposure of the company's portfolio on social media to attract potential clients
• expand personal network in the industry and among potential clients
• present the company in the most professional manner