CRITICAL INSIGHT SECURITY  Salary

8 TOLLGATE STANBRIDGE EARLS ROMSEY SO51 0HE
TIN: 08606061

CRITICAL INSIGHT SECURITY
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CRITICAL INSIGHT SECURITY is looking for employees for positions:

customer service advisor

Working hours

  • full-time

Responsibility

  • gain an in-depth understanding of Insights’ product range
  • handle inbound sales enquiries
  • offer technical advice as required, advising customers on specific products and their application, which may help with the customers security issues
  • provide accurate quotes as required
  • close and process orders
  • help with Insights’ continued growth
  • build and maintain strong customer relationships, delivering exceptional customer service
  • ensure own product knowledge and training is kept up-to-date

Requirements

  • proven sales experience
  • ability to assist customers through purchasing decisions to ensure closed sales
  • excellent communication, listening and influencing skills
  • excellent organisational and administration skills
  • ability to manage multiple customer accounts
  • all first interviews will be conducted over Zoom, second interviews for successful candidates will be conducted in person
  • ability to manage and prioritise own workload
  • ability to work independently but at the same time work closely within a supportive team environment