CRITICAL ENGINEERING Salary
50 ST. MARY'S CRESCENT LONDON NW4 4LH
TIN: 05809600
CRITICAL ENGINEERING
Earnings on positions in CRITICAL ENGINEERING
CRITICAL ENGINEERING is looking for employees for positions:
customer service coordinator
Requirements
- customer Care
- customer Service
- engineering
- manufacturing
- german Speaking
- customer Service Coordinator
- no agencies please
- demonstrable experience in Customer Service
Language
- german
- english
Responsibility
- deal with incoming phone calls and emails, taking appropriate action
- provide quotations by email to customer requirements in line with agreed KPIs where applicable
- ensure credit checks are undertaken on all new customers
- ensure contract compliance with the correct and relevant export control and commercial legislation
- enter customer orders on ERP system according to Company standards, and send an acknowledgement
- develop good rapport and business relationships with key customer contacts in order to understand their specific requirements
- operate to Company standards as defined by the Customer Service Team Leader
- use excellent listening skills to ensure full understanding of customers’ requirements and satisfy them in line with the customers’ expectations and business requirements