CREDIT &SURETY SECURITY Salary
1908 DAVENPORT HOUSE 261 BOLTON ROAD BURY BL8 2NZ ENGLAND
TIN: 08763820
CREDIT &SURETY SECURITY Premium profile inactive Premium profile inactive
Earnings on positions in CREDIT &SURETY SECURITY
CREDIT &SURETY SECURITY is looking for employees for positions:
customer service advisor
Working hours
- full-time | Permanent
Responsibility
- responding to inbound and outbound calls
- understanding customers financial situation in order to achieve a fair and suitable
- understanding customers financial situation in order to achieve a fair and suitable outcome
- accurately updating the customer database
- working with customers to arrange affordable repayment plans
- promoting effective working relationships with other teams across the Company
- working within clear guidelines to deliver outstanding customer service
- recognising customers in financial hardship or vulnerable situations ensuring all customers are treated fairly
Requirements
- previous experience of working in a lively, fast-paced and customer focused environment
- excellent communication, listening and questioning skills
- good prioritisation & time-management skills
- flexible and willing to take part in a departmental rota
- enthusiastic Team Player
- self-motivated and able to work on own initiative
- ability to absorb, understand & interpret information quickly
- proven empathetic approach within a professional environment