CRAIGALAN CONTROLS Salary
BUSINESS FIRST BURNBRAE ROAD LINWOOD PAISLEY PA3 3FP SCOTLAND
TIN: SC275087
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Earnings on positions in CRAIGALAN CONTROLS
CRAIGALAN CONTROLS is looking for employees for positions:
service administrator
Working hours
- full-time | Permanent
Responsibility
- organise all engineer reports into our portal and issue to clients in a timely manner
- invoicing of all jobs to be completed weekly whilst in some cases utilising 3rd party portals
- answering the telephone to our customers and dealing with customer enquiries in a timely manner
- providing excellent customer service at all times
- help in cross-training of existing associates and the training of new starters
- to prioritise and schedule in an efficient manner, the field service engineers maintenances and breakdowns to reach KPIs and targets for the client
- carry out other associated admin tasks outlined on associate skills matrix
- issue engineer quotes to clients and upon acceptance, order kit from 3rd parties and book – in works in a timely manner
Requirements
- experience with “Simpro” service system
- experience with service management systems
- experience organising field based engineers
- experience working with FM/Service businesses
- service administrator: 3 years