Cradlepoint Salary
Camberley
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Earnings on positions in Cradlepoint
Cradlepoint is looking for employees for positions:
support engineer
Working hours
- full-time
Responsibility
- the Enterprise Suppose Engineer will work within the Global Support team delivering technical support to customers and partners
- understand the current products
- remote Customer support of applications mainly based on Linux and Microsoft Operating System technology
- remote professional service program to support customer deployments
- troubleshoot and reproduce issues reported by customers, to create reproductions in house prior to escallation to Cradlepoint engineering
- assist the global support team in providing 24/7 support
- how Will You Contribute to the Company?
- this is a key role helping customers to fully utilize the capabilities of the Cradlepoint and Ericom products and realize their goals
Requirements
- minimum of five years of experience in Linux or Microsoft Windows Server
- previous experience in a 2nd or 3rd line customer support role
- minimum of five years of experience in deploying and / or supporting IT systems in either large enterprise or mobile telecommunication environments
- degree or equivalent or relevant experience
- able to plan and organize own work