Earnings on positions in C.P. HART & SONS
C.P. HART & SONS is looking for employees for positions:
- to contribute as directed to wider company initiatives, including business planning, product development and budgeting
- experience managing a team
- manage escalated complaints and provide the Directors with appropriate responses
- in the event of a clearly identified product failure, advise the relevant department and propose alternatives
- manage & motivate operations teams through structured KPIs
- achieve elevated levels of customer service through OTIF delivery
- organise regular OTIF performance meetings with the supply chain
- manage and implement training programmes to ensure team competence with company processes and procedures
- monitor and record both supplier and customer loyalty schemes
- achieve monthly, quarterly, and yearly despatch budgets
- reduce product return rates
- manage import & export deliveries to ensure accurate and compliant paperwork
- any other duties as deemed reasonable within the scope of this role
- any other reasonable Management request
- to identify improvement opportunities and work across teams to implement them
- full-time | Permanent
- full-time
- meet, greet and direct customers around the showroom
- take leads for every customer contact
- in a proactive way, chase leads, quotations, and order payment on a daily basis, keeping an up to date customer database
- provide the customer with detailed information and advice on products
- in a proactive way, chase leads, quotations and order payments on a daily basis, keeping an up-to-date customer database
- be accountable for keeping yourself up to date with product knowledge
- provide the customer with detailed information and advice on the product
- build strong relationships with clients to ensure repeat business
- A proven track record in sales is essential, ideally in the bathroom industry
- A strong flair for selling
- experience in selling bathrooms and tiles
- previous experience gained in a retail or customer-facing background is essential
- excellent communication skills
- good organisation skills and ability to work on several jobs at once
- customer-focused, with a positive attitude and good people skills
- able to negotiate effectively and communicate on all levels
- C1 entitlement minimum
- flexibility
- clean Driving Licence
- experience with multi-drop deliveries
- good literacy & numeric skills
- reliable & trustworthy
- able to work as a team
- the ability to use your own initiative
- design support to the Director of Design on new showrooms
- support to the Merchandising team on showroom rollouts and upgrades, with considered autonomy
- create accurate AutoCAD 2D plans and elevations
- to confidently present ideas and concepts to senior management
- maintain and update showroom GA plans and CAD library
- support with showroom styling, props, visual merchandising, and photoshoots at any C.P. Hart site as required
- visit any C.P. Hart site company wide as and when required
- attend design trade fairs, exhibitions and suppliers/manufacturers in UK and Europe
- degree in a design-related subject is essential
- A degree in a design-related subject
- proficient in AutoCAD 2D
- experience using Auto CAD software
- experience with 3D modelling an advantage
- design flair
- ability to work to deadlines
- excellent organisational skills