sales consultant
5 the last 116 days, recently 2023-10-14
Responsibility
- cousins Furniture are a family run company that have been established 35 years
- customer Service
- working closely with the Directors and external marketing agencies to interpret and implement agreed marketing strategies across all marketing channels
Show more +32 - we have exciting opportunities to join us as a sales consultant, selling quality furniture, both cabinet and upholstery
- reporting to the Directors, this person will be an important member of the leadership team
- merchandising of Displays
- strategy and direct involvement with developers and agencies to implement changes and updates to the current CMS
- as a Sales Consultant you will represent our brand and vision delivering fantastic, friendly customer service
- liaising with sales administration/ customer service team
- working in a digital acquisition role and seeing over all channels of acquisition including paid media, organic, affiliate and third party
- manage all online activity in relation to traffic acquisition, sales, conversion and testing and reporting outcomes
- manage customer orders effectively
- this person will be an important member of the team in role and leadership and also report to the Directors
- directly managing in-house creative content and design in the production of adverts and other marketing materials
- manage all online activity in relation to traffic acquisition, sales, conversion and testing and reporting outcome
- working with the Development agency to schedule and plan website development and maintenance in line with the current strategy
- managing the team to improve quality and traffic acquisition
- location: Tyseley, Birmingham, West Midlands
- location: Head Office Oldbury
- digital Manager will be responsible for articulating and executing a strategy, updates and developments that grow sales and profit for the website, drive footfall into the stores, and increases Cousins brand awareness
- location: Head Office- Oldbury
- the E-commerce Manager will be responsible for articulating and executing a strategy that grows sales and profit for the website, drives footfall into the stores, and increases Cousins's brand awareness
- research the market to discover new trends and technologies to improve digital performance
- job type: Full-time, Permanent
- analyse various data to deliver data-driven strategies in order to deliver top performance and achieve KPIs
- directly responsible for PPC, SEO, and organic Social Media performances
- oversee or directly manage digital marketing channels across PPC, SEO, Display, affiliates and email marketing and social media
- you will support our customers in finding the ideal products for their homes; understanding their needs, their home, and their lifestyle, then recommending the right products for them
- driving new customer acquisition through the right mix of digital marketing channels
- directly responsible for PPC, SEO, Email Marketing, and organic Social Media performances
- supervise
- develop a content calendar and oversee website uploads and landing page development
- shaping and delivering the acquisition strategy to drive on/off-line traffic and sales and improve the customer experience
- shaping and delivering the e-commerce strategy to drive on/off-line traffic and sales and improve the customer experience
- using CRM to increase conversion and loyalty amongst customers
Requirements
- someone who’s sales motivated and can demonstrate success in delivering great customer service, working towards KPI’s and targets
- A self motivated person who is an effective communicator with a great work ethic who is also willing to learn
- someone with good computer skills, who is able to work quickly, accurately and efficiently with our customers
Show more +25 - A person that has a good eye for detail and has an interest in interiors and/or fashion
- A person who genuinely likes helping people and enjoys working as part of a team
- bubbly personality
- professional customer service attitude
- experience in a similar role
- experience in a similar role is desired
- previous retail experience, in a consultative role, as in cosmetics, opticians and/or a sales environment
- knowledge of implementing digital marketing concepts such as PPC, SEO, social media, display and affiliate channels
- attention to detail
- knowledge of various CMS systems including Magento and integrations
- organisational
- communication
- providing insight to optimise product and price point mix across a wide catalogue of products
- confidence in developing and overseeing retail and eCommerce-focused digital marketing strategies
- understanding of UX, web design, customer flow and web analysis
- self Motivated
- excellent understanding of UX, web design, customer flow and web analysis
- basic Keyboard Skills
- confidence in traffic analysis, reporting tools and optimisation
- knowledge of Attribution modelling, website speed optimisation, A/B testing, conversion management, sales journey optimisation, traffic analysis and reporting tools
- highly commercial with an analytical mindset
- highly commercial with an analytical mind-set
- A hands-on approach and attitude to get things done
- excellent written and verbal communication skills
- experience with CRM, in particular using customer behaviour data to serve relevant recommendations to customers
Trade
- sales
- Sales
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