COUNTRYWIDE HEARING is looking for employees for positions:
sales consultant
Working hours
full-time
Salary
salary
Responsibility
deliver a professional telephone handling service to customers, insurers and suppliers providing excellent customer service
answer queries from clients, insurers and suppliers in a pro-active manner
generate new sales opportunities
enter data on a bespoke database and maintain accurate up-to-date records in line with Countrywide Hearing’s protocol
develop strong relationships with key suppliers and manufacturers
assist in day to day running of busy office when required
assist management with ad hoc tasks as required
Requirements
ideally have good Experience of sales and customer services
have a passion for providing first class customer service
good telephone and communication skills
organised and methodical
experience of working in the insurance industry desirable, but not essential as full training given
energetic and proactive, with an ability to work independently as well as part of a team
highly organised with keen attention to detail and the ability to thrive in a fast paced environment
proven experience of working with set targets
office administrator
Working hours
full-time | Permanent
Salary
salary
Responsibility
good administration skills
accuracy and attention to detail
answer queries from clients, insurers and suppliers in a pro-active manner
enter data on a bespoke database and maintain accurate up-to-date records in line with Countrywide Hearing’s protocol
prepare detailed quotations for customers
develop strong relationships with key suppliers and manufacturers
ensure all correspondence produced is accurate, well presented and adheres to guidelines
attend internal and external product or insurance training as required
Requirements
have a passion for providing first class customer service
good telephone and communication skills
organised and methodical
experience of working in the insurance industry desirable, but not essential as full training given
energetic and proactive, with an ability to work independently as well as part of a team
highly organised with keen attention to detail and the ability to thrive in a fast paced environment
excellent time management, attention to detail and multi-tasking skills
proven experience of working with set targets
compliance manager
Education
A-Level or equivalent
Requirements
quality assurance: 1 year
databases: 1 year
KPI Reporting: 1 year
Responsibility
preparing reports and information to be provided to our clients as part of their external audits
reviewing existing company policies on an annual basis and whenever relevant updates are require
monitor the efficiency of controls and improve them continuously
taking Responsibility for Organising a Corporate calendar and ensuring tasks are carried out i.e. important renewal/submission dates, health and safety updates
liaising with our clients regularly to update them on MI and take an active role as part of the team in ensuring any changes to processes or systems required take place, along with the correct documentation