office administrator
Responsibility
- good administration skills
- accuracy and attention to detail
- answer queries from clients, insurers and suppliers in a pro-active manner
Show more +10 - enter data on a bespoke database and maintain accurate up-to-date records in line with Countrywide Hearing’s protocol
- prepare detailed quotations for customers
- develop strong relationships with key suppliers and manufacturers
- ensure all correspondence produced is accurate, well presented and adheres to guidelines
- attend internal and external product or insurance training as required
- ensure all Countrywide Hearing procedures are followed
- comply with all audit requirements
- diarise calls and contact to ensure all enquiries are handled in a timely manner and ensuring portfolio of clients are properly looked after
- assist in day to day running of busy office when required
- assist management with ad hoc tasks as required
Requirements
- have a passion for providing first class customer service
- good telephone and communication skills
- organised and methodical
Show more +5 - experience of working in the insurance industry desirable, but not essential as full training given
- energetic and proactive, with an ability to work independently as well as part of a team
- highly organised with keen attention to detail and the ability to thrive in a fast paced environment
- excellent time management, attention to detail and multi-tasking skills
- proven experience of working with set targets
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