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CORETEK is looking for employees for positions:
engineer
engineer
Working hours
full-time
Responsibility
collaborate with other team members to ensure timely and effective resolution of client issues
participate solution design and implementation of client projects, such as network upgrades, Microsoft 365 migrations, server upgrades, and other initiatives
provide proactive monitoring and maintenance of client systems to ensure optimal performance and uptime
contribute to the development and maintenance of internal systems and processes, including documentation and knowledge sharing
provide advanced technical support to clients, including troubleshooting and resolution of complex issues related to networking, Microsoft 365 , Windows Server, firewalls, virtualisation , Active Directory, Azure, Group Policy, Intune and other related technologies
Requirements
bachelor's degree in Computer Science/related field OR equivalent work experience
at least 3 years of experience in a similar technical support role
experience working in a data centre setting
relevant certifications such as MCSA, MCSE, VCP, etc., are a plus
strong troubleshooting and problem-solving skills, with the ability to diagnose and resolve complex technical issues
excellent communication skills, with the ability to communicate technical information to non-technical stakeholders and write coherent technical documentation
ability to work independently and as part of a team, with strong time management and prioritisation skills
key knowledge of the Microsoft 365 ecosystem , firewalls , Windows Server and Hyper-V is particularly sought