CONTRAST SECURITY UK  Salary

FOURTH FLOOR ST JAMES HOUSE ST JAMES' SQUARE CHELTENHAM GL50 3PR ENGLAND

CONTRAST SECURITY UK
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CONTRAST SECURITY UK is looking for employees for positions:

customer service adviser

Working hours

  • full-time | Permanent

Education

  • A-Level or equivalent

Responsibility

  • to resolve all customer issues once in receipt of goods purchased
  • customer complaints ensuring the correct resolution is put in place
  • reporting issues to production and warehouse
  • booking site visits and sorting relevant paperwork following up with reports to ensure all issues has been resolved
  • permanent Customer Services Adviser opportunity available in Macclesfield. This role is open to people with a minimum of 6 months phone-based experience in customer service or call centre sales / lead generation
  • warehouse quality control checks and dealing with issues on stock
  • the position will involve handling a high volume of in-bound customer queries so experience of working in a fast-paced phone-operative environment is required
  • you will be required to deal with customer complaints and disputes so a calm and professional phone manner is essential, with the ability to maintain professionalism at all times in your verbal communication as well as having excellent written communication skills

Requirements

  • customer service: 1 year