CONTIQUIP Salary
74 ST. GEORGES ROAD BOLTON BL1 2DD ENGLAND
TIN: 06965834
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Earnings on positions in CONTIQUIP
CONTIQUIP is looking for employees for positions:
service administrator
Working hours
- full-time
Responsibility
- act as the key central point for the receipt and resolution of all machine faults
- log all machine faults and quote for the relevant parts to resolve the issue after the engineer’s attendance
- follow the correct procedure for the reporting of machine faults to any 3rd party suppliers
- schedule visits by Service Engineers, based on locality, availability of engineer, and fault type/priority
- make outbound calls and take inbound calls to/from the Service Engineers to schedule their daily machine visits and discuss parts required
- liaise with suppliers for machine information
- maintain the purchase ordering
- log and categorise the machine faults identified
Requirements
- you must be confident in your approach with a friendly manner
- highly professional with excellent customer service skills
- excellent telephone manner
- excellent communicator both orally and written
- the ability to prioritise your workload is essential
- flexible with a “can do” attitude
- administrative: 3 years
- experience of Call 2 Field service packages would be an advantage, but not essential as training will be provided