CONNEX SOLUTIONS Salary
6 CROHAM VALLEY ROAD SOUTH CROYDON CR2 7NA ENGLAND
TIN: 14108477
CONNEX SOLUTIONS
Earnings on positions in CONNEX SOLUTIONS
CONNEX SOLUTIONS is looking for employees for positions:
it apprentice
Working hours
- full-time | Apprenticeship
Requirements
- 5 GCSEs grades A*-C/9-4 or equivalent
- A passion for web-based software
- A desire to learn, master and teach
- excellent telephone manner, great communication skills and first-class customer service skills
- enthusiasm to learn and the potential to grow with the company
- A technical mindset with the ability to quickly grasp new concepts
- basic understanding of PC hardware and headset set-up and configuration
- basic understanding of networking, IP addressing and VPNs
Responsibility
- estio Training have an exciting new opportunity for an IT Support Apprentice with Connex Solutions, a Software Company, based in Manchester
- core Values and Goal
- ordering new numbers from customers
- maintain accurate and up-to-date number routing information
- ensure customer compliance with internal allocation policies
- conversing with customers on their requirements
- interact with carrier and internal systems to allocate new numbers
- provide technical support, answering support queries from clients via multiple channels, phone, email, live chat or support portal