CONNECT DISTRIBUTION Salary - Salary Report

first line of contact for all B2B sales customers - via all media
ensure inbound call activity is achieved- 95% PCA
to ensure all emails / tickets are answered within 24 hours SLA
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to ensure all Live Chats are answered. Zero dropped chats target to be achieved
completion of any assigned administration task relating to B2B customer orders
liaise with customers / carriers to ensure booking slots are made and completed
to support the achievement of sales and margin targets across B2B Sales with ad hoc activity as assigned
help all customers with product enquiries, returns and complaints
form a strong working relationship with BDM's, Account Managers and Major/Key/Brand sales teams
liaise regularly with the NDC team and ensure working relationships are maximised
communicate and report all competitor market place activity to the management team

carry out such other duties as may reasonably be required from time to time
uphold the companies Equal Opportunities and Health and Safety Policies
operate within the companies policies, procedures and systems
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project a positive image of oneself and the company to others
work to the companies key objectives and vision
I will uphold the companies H&S procedures to ensure we meet our legal requirements

MEARS GROUP PLC	3121 £	2333 £ 3121 £
DAVIES RESOURCING	2900 £	2333 £ 3121 £
MICHAEL PAGE	2800 £	2333 £ 3121 £
CANDIDATE SOURCE	2750 £	2333 £ 3121 £
LEWIS PAIGE RECRUITMENT	2720 £	2333 £ 3121 £
TRIUMPH CONSULTANTS	2533 £	2333 £ 3121 £
TRAVEL TRADE RECRUITMENT	2500 £	2333 £ 3121 £
CHERRY PICK PEOPLE	2500 £	2333 £ 3121 £
AIRBRIDGE INTERNATIONAL AGENCIES	2333 £	2333 £ 3121 £
MAJOR RECRUITMENT	2333 £	2333 £ 3121 £

keep up to date reporting to support the re-forecast of future Revenue by the Head of Service Operations
communicate and report all relevant marketplace activity to the Head of Service Operations
ensure the customers unique requirements and service level agreements are defined, communicated and met
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facilitate document monthly relationship meetings with all clients and deliver on agreed actions
work with key internal stakeholders including Finance and Supply Chain to minimize any performance or payment risks
collaborate with the Head of Service, Service Manager and Sales Department to grow new Revenue Opportunities

3 the last 42 days, recently 2023-01-27

RECRUITMENT CONNECTIONS GLOBAL	3680 £	3000 £ 3680 £
PROFESSIONAL CONNECTIONS RECRUITMENT	3680 £	3000 £ 3680 £
SUCCESS LOVE	3625 £	3000 £ 3680 £
AMBBY GROUP	3250 £	3000 £ 3680 £
SUPER FOODS EN	3225 £	3000 £ 3680 £
AL MADINA HALAL MEAT & POULTRY	3225 £	3000 £ 3680 £
GTN MOTORS	3225 £	3000 £ 3680 £
WORKING SOLUTIONS RECRUITMENT SERVICES	3083 £	3000 £ 3680 £
OSBORN EXECUTIVE RECRUITMENT	3083 £	3000 £ 3680 £
WISE MAY	3000 £	3000 £ 3680 £

review all business costs to ensure correct costs are reflected in the correct period, including the creation and posting of journals
input into forecasting and budgeting processes by working with department heads

CONNECT DISTRIBUTION