CONCEPT2 Salary
Nottingham
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Earnings on positions in CONCEPT2
CONCEPT2 is looking for employees for positions:
customer service advisor
Working hours
- part-time
Language
- english
Education
- GCSE or equivalent
Responsibility
- troubleshooting customer issues
- assisting with dispatch processes and data exchange between systems and 3rd party warehouse
- liaising with carriers and customers regarding deliveries
- developing good relationships with some of our larger customers
- learning about all Concept2 products and providing technical support
- serve on the Customer Service team- this includes taking orders, answering customer queries and providing product information via both the telephone and email
Requirements
- customer service
- previous experience within a customer service environment
- ability to learn about products quickly
- self-motivated, with excellent interpersonal skills
- ability to work independently and within the structure of a team
- proficient in MS Outlook
- must be eligible to work in the UK
- sports or fitness background would be an advantage but not a requirement