COMPUTER AND NETWORK CONSULTANTS  Salary

COMPUTER AND NETWORK CONSULTANTS
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COMPUTER AND NETWORK CONSULTANTS is looking for employees for positions:

3rd line support engineer

Working hours

  • full-time

Responsibility

  • resolving complicated or protracted incidents via an advanced automated ticketing system
  • be based in our Southwick office and potentially travel to client sites when remote work is no longer appropriate
  • we are looking for a person to join our Escalation team to work alongside other team members who together are responsible for solving the more advanced issues
  • be able to work shifts between based on a rota, varying between 07:30 – 09:30 starts

Requirements

  • ideally has previously worked for a computer Managed Service Provider
  • A sound, comprehensive understanding of IT and IT terminology, including the points below
  • windows 2012-2022 server, Windows 10/11
  • remote Desktop Server installation, management and troubleshooting
  • virtualised environments
  • voIP solutions
  • advanced networking, routing and enterprise firewalls, ideally experience of SonicWall products
  • active Directory management, including GPO, RAS