COMPTECH IT SOLUTIONS Salary
LANCASTER HOUSE AMY JOHNSON WAY BLACKPOOL FY4 2RP ENGLAND
TIN: 06504311
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Earnings on positions in COMPTECH IT SOLUTIONS
COMPTECH IT SOLUTIONS is looking for employees for positions:
it support technician
Working hours
- full-time | Permanent
Education
- GCSE or equivalent
Responsibility
- providing onsite and remote support to businesses and schools on hardware, software, and network issues
- troubleshooting and resolving technical issues for clients via helpdesk software
- undertaking basic maintenance of servers, desktops, mobile devices, network switches, and peripherals
- building and upgrading PC components as and when required
- administering user accounts and email accounts on Office 365/Google Apps
- undertaking basic maintenance of server administration, backups, etc
- attending and participating in relevant meetings and training as required
- providing technical support for a range of operating systems, including Microsoft Windows Server 2012-2019, Windows 10, Windows 11, Mac OSX, iOS, and Android
Requirements
- monitoring and maintaining systems and networks
- installing and configuring systems
- diagnosing faults in both hardware and software
- solving technical and application issues by phone, email, or in-person
- walking clients through troubleshooting steps
- re-fitting and/or replacing client hardware
- supporting updates and roll-outs for client applications and training users as needed
- working with Service Level Agreements