COMFG Salary
ROYAL WORKS CROESFOEL INDUSTRIAL ESTATE RHOSTYLLEN WREXHAM LL14 4BJ WALES
TIN: 02321750
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Earnings on positions in COMFG
COMFG is looking for employees for positions:
customer service advisor
Working hours
- full-time
Responsibility
- accurately recording and processing orders received via email and phone on a daily basis
- an interest or good knowledge of horses and the equestrian industry is highly desirable
- checking all orders to ensure any errors are identified and amended before order is submitted to production on a daily basis
- answering and resolving retailer and consumer queries via email and phone on a daily basis
- provide product information and advice to retailers and consumers via email and phone on a daily basis
- responsible for the accurate inputting and filing of 4 Star paperwork for SNELL certification requirements
- as Customer Service Advisor, your role is to ensure that excellent customer service is provided and promoted throughout the team and organisation
- liaising with Despatch in regards to customer deliveries and customer instructions, including the completion of export paperwork when required
Requirements
- excellent telephone manner and communication skills
- A passion to deliver the highest level of customer service
- great attention to detail and accuracy
- strong willingness to problem-solve and use own initiative
- 1 years experience in customer service