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COLWYN BAY is looking for employees for positions:
supervisor
supervisor
Working hours
full-time | Part-time
Responsibility
coach and support the team to deliver unbeatable experiences, while ensuring all procedures are followed, taking the lead on shift
deploy the team according to the trading pattern, ensuring right people right place to maximise sales
train and accredit new Barista’s, inspiring their new adventure with Costa
manage the day-to-day operations of the store when required, being accountable in the absence of the Store Manager
deliver health and safety, cleanliness and drive understanding and importance of operational excellence
maintaining accurate stock levels and ensuring all on-site stock is well stored and persevered
implement new marketing POS and brief the teams on new recipes / seasonal ranges to ensure continued excellence to maximise every opportunity
from the quality of an espresso to the maintenance of equipment, to monthly coffee excellence scores, you will drive the highest of standards every time
Requirements
experience in a management or supervisory role
A passion for coffee - because sharing your Latte art is all part of the day job
constant desire to overachieve by turning knowledge into operational excellence
ability to embrace challenges in a fast-paced, team-driven environment
excellent interpersonal skills, and obsessive about customer service
career driven with a willingness to learn and be bold, brave and action orientated
flexible approach can do attitude, as each day can offer exciting new challenges
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